Conference & Events Sales Account Manager - Excel London

Compass Group UK & Ireland; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality provider in London is seeking a Conference & Events Sales Account Manager to enhance client relationships and drive revenue growth. The role involves strategic planning and delivery of exceptional service for key clients. Candidates should have experience in sales within hospitality and a strong acumen for food and beverage trends. Competitive salary and excellent benefits are offered.

Benefits

Healthcare & wellbeing support

23 days' annual leave

Employee Assistance Programme

Family benefits including parental leave

Pension scheme

Training and development opportunities

Meals on duty

Qualifications

• Previous experience in a Sales or Account Management role.
• Proven track record in achieving commercial revenue targets.
• Strong understanding of Food & Beverage trends.
• Exceptional communication and presentation skills.

Responsibilities

• Act as the strategic partner for key clients.
• Drive relationship strength and commercial growth.
• Identify upsell and cross-sell opportunities.
• Oversee the entire client journey from planning to delivery.

Skills

Sales experience

Client relationship management

Commercial acumen

Communication skills

Negotiation skills

Analytical ability

Job description

Overview

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Conference & Events Sales Account Manager - Excel London, E16 1XL | Full-Time / Permanent

Competitive + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

Role

Conference & Events Sales Account Manager to join our Commercial Sales team. This role blends strategic commercial acumen with exceptional client relationship management, ensuring measurable business impact while maintaining the highest service standards.

We are Levy

Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet.

Trusted by some of the world\'s most iconic stadiums, entertainment venues, and major events, from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London, we bring experiences to life with passion and precision.

Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.

We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.

Responsibilities

Conference & Events Sales Account Manager - The Role

As the C&E Sales Account Manager, you will act as the strategic partner for a portfolio of key clients, driving both relationship strength and commercial growth. You will identify and capitalise on upsell and cross-sell opportunities, ensuring revenue potential is maximised while maintaining alignment with client objectives. From initial planning through to flawless event delivery, you will oversee the entire client journey, ensuring every interaction reinforces ELH\'s reputation for exceptional service and value.

What we\'re looking for

• Previous experience in a Sales or Account Management role, within hospitality, catering, or food service.
• Proven track record in achieving and exceeding commercial revenue targets within hospitality, catering, or events.
• Strong understanding of Food & Beverage trends and industry dynamics
• Exceptional communication and presentation skills
• Excellent interpersonal and relationship-building abilities
• High commercial acumen and ability to balance revenue growth with client satisfaction.
• Self-motivated, results-driven, and able to thrive under pressure
• Strong negotiation and conflict resolution skills
• Effective at prioritising and managing multiple tasks and accounts
• Skilled in building senior-level relationships and influencing decision-making within complex client organisations
• Strong analytical ability to interpret sales data, forecast performance, and adjust account strategies accordingly.

What you'll get in return

• Competitive salary with bonus and full company benefits
• 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
• Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support: 24/7 Employee Assistance Programme
• Family benefits:
  • 2 days additional leave after returning from maternity leave
  • Day off for your baby\'s first birthday
  • Enhanced family leave
• Perks & discounts:
  • Shopping, entertainment, and travel discounts
  • 20% off Nuffield Health and 10% off PureGym memberships
• Financial wellbeing:
  • Pension scheme
  • Life Assurance
  • Preferred rates on salary finance products
• Development opportunities:
  • Professional subscriptions
  • Ongoing training and structured career pathways
• Meals on duty included

Why Join Us?

Levy UK & Ireland is part of Compass Group, the world\'s largest catering company, and a vibrant leader in hospitality.

We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.

Together, we create unforgettable experiences, and shape the future of hospitality.