Conference & Events Sales Account Manager - Excel London

Levy UK; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company in London is seeking a passionate Conference & Events Sales Account Manager. This role focuses on managing client relationships, driving commercial growth, and ensuring exceptional event experiences. The ideal candidate has experience in hospitality sales and a strong understanding of industry dynamics, alongside exceptional communication skills. Attractive benefits include competitive salary, healthcare, and numerous perks.

Benefits

Healthcare & wellbeing support

23 days' annual leave plus bank holidays

Bonus and full company benefits

Time off for your child's first birthday

Professional development opportunities

Qualifications

• Proven experience in hospitality or catering sales.
• Excellent presentation and negotiation skills.
• Strong multitasking and account management abilities.

Responsibilities

• Build and manage client relationships to drive commercial growth.
• Identify upsell opportunities and maximize revenue potential.
• Ensure exceptional delivery of client events.

Skills

Sales or Account Management experience

Track record of exceeding revenue targets

Understanding of Food & Beverage trends

Communication skills

Interpersonal and relationship-building abilities

Commercial acumen

Negotiation skills

Analytical ability

Job description

Overview

Conference & Events Sales Account Manager - Excel London, E16 1XL | Full-Time / Permanent

Competitive + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

We're looking for...

We are now seeking a commercially driven and passionate Conference & Events Sales Account Manager to join our Commercial Sales team. This role blends strategic commercial acumen with exceptional client relationship management, ensuring measurable business impact while maintaining the highest service standards.

We are Levy

Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet.

Trusted by some of the world\'s most iconic stadiums, entertainment venues, and major events, from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London, we bring experiences to life with passion and precision.

Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.

We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.

Responsibilities

Conference & Events Sales Account Manager - The Role

As the C&E Sales Account Manager, you will act as the strategic partner for a portfolio of key clients, driving both relationship strength and commercial growth. You will identify and capitalise on upsell and cross-sell opportunities, ensuring revenue potential is maximised while maintaining alignment with client objectives. From initial planning through to flawless event delivery, you will oversee the entire client journey, ensuring every interaction reinforces ELH’s reputation for exceptional service and value.

What we're looking for

• Previous experience in a Sales or Account Management role, within hospitality, catering, or food service.
• Proven track record in achieving and exceeding commercial revenue targets within hospitality, catering, or events.
• Strong understanding of Food & Beverage trends and industry dynamics
• Exceptional communication and presentation skills
• Excellent interpersonal and relationship-building abilities
• High commercial acumen and ability to balance revenue growth with client satisfaction.
• Self-motivated, results-driven, and able to thrive under pressure
• Strong negotiation and conflict resolution skills
• Effective at prioritising and managing multiple tasks and accounts
• Skilled in building senior-level relationships and influencing decision-making within complex client organisations
• Strong analytical ability to interpret sales data, forecast performance, and adjust account strategies accordingly.

What you\'ll get in return

• Competitive salary with bonus and full company benefits
• 23 days\' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
• Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support: 24/7 Employee Assistance Programme
• Family benefits:
  • 2 days additional leave after returning from maternity leave
  • Day off for your baby\'s first birthday
  • Enhanced family leave
• Perks & discounts:
  • Shopping, entertainment, and travel discounts
  • 20% off Nuffield Health and 10% off PureGym memberships
• Financial wellbeing:
  • Pension scheme
  • Life Assurance
  • Preferred rates on salary finance products
• Development opportunities:
  • Professional subscriptions
  • Ongoing training and structured career pathways
• Meals on duty included

Why Join Us?

Levy UK & Ireland is part of Compass Group, the world\'s largest catering company, and a vibrant leader in hospitality.

We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.

Together, we create unforgettable experiences, and shape the future of hospitality.