Conference & Events Sales Account Manager - Excel London

Levy Uk + Ireland; Camden Town; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading hospitality firm in Camden Town is seeking a motivated Conference & Events Sales Account Manager to enhance client relationships and maximize revenue through exceptional service. The ideal candidate will have a strong sales background in hospitality and a proven track record of achieving commercial targets. Competitive salary and benefits included.

Benefits

Competitive salary with bonus

23 days' annual leave plus bank holidays

Healthcare & wellbeing benefits

Mental health support

Family benefits

Perks & discounts

Financial wellbeing

Development opportunities

Meals on duty included

Qualifications

• Previous experience in a Sales or Account Management role within hospitality, catering, or food service.
• Proven track record in achieving and exceeding commercial revenue targets.
• Strong understanding of Food & Beverage trends and industry dynamics.

Responsibilities

• Act as the strategic partner for key clients in the Conference & Events space.
• Identify and capitalise on upsell and cross-sell opportunities.
• Manage the end-to-end client journey from planning to event delivery.

Skills

Sales experience

Communication skills

Client relationship management

Negotiation skills

Analytical skills

Job description

Overview

Conference & Events Sales Account Manager - Excel London, E16 1XL | Full-Time / Permanent. We are seeking a commercially driven and passionate Conference & Events Sales Account Manager to join our Commercial Sales team. This role blends strategic commercial acumen with exceptional client relationship management, ensuring measurable business impact while maintaining the highest service standards. As the C&E Sales Account Manager, you will act as the strategic partner for a portfolio of key clients, driving both relationship strength and commercial growth. You will identify and capitalise on upsell and cross-sell opportunities, ensuring revenue potential is maximised while maintaining alignment with client objectives. From initial planning through to flawless event delivery, you will oversee the entire client journey, ensuring every interaction reinforces ELH\'s reputation for exceptional service and value.

Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet.

Levy UK & Ireland is part of Compass Group, the world\'s largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences, and shape the future of hospitality.

Responsibilities

• Act as the strategic partner for a portfolio of key clients in the Conference & Events space, driving relationship strength and commercial growth.
• Identify and capitalise on upsell and cross-sell opportunities to maximise revenue while aligning with client objectives.
• Manage the end-to-end client journey from initial planning through to event delivery, ensuring exceptional service and value.
• Oversee client interactions to reinforce the company\'s reputation for service excellence.

Qualifications

• Previous experience in a Sales or Account Management role within hospitality, catering, or food service.
• Proven track record in achieving and exceeding commercial revenue targets within hospitality, catering, or events.
• Strong understanding of Food & Beverage trends and industry dynamics.
• Exceptional communication and presentation skills.
• Excellent interpersonal and relationship-building abilities.
• High commercial acumen with ability to balance revenue growth with client satisfaction.
• Self-motivated, results-driven, and able to thrive under pressure.
• Strong negotiation and conflict resolution skills.
• Effective at prioritising and managing multiple tasks and accounts.
• Skilled in building senior-level relationships and influencing decision-making within complex client organisations.
• Strong analytical ability to interpret sales data, forecast performance, and adjust account strategies accordingly.

Benefits

• Competitive salary with bonus and full company benefits
• 23 days\' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
• Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support: 24/7 Employee Assistance Programme
• Family benefits: 2 days additional leave after returning from maternity leave, day off for your baby\'s first birthday, enhanced family leave
• Perks & discounts: shopping, entertainment, and travel discounts; 20% off Nuffield Health and 10% off PureGym memberships
• Financial wellbeing: pension scheme, life assurance, preferred rates on salary finance products
• Development opportunities: professional subscriptions, ongoing training, structured career pathways
• Meals on duty included