Conference & Events Manager

RBH; Glasgow; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hotel management company is looking for a Conference & Events Manager to oversee operations at The Collector’s Hall in Glasgow. The role involves managing event delivery, leading a service team, and ensuring an exceptional guest experience. Ideal candidates should have 2+ years in a leadership role in hospitality and a passion for guest service. Competitive benefits include birthday leave and discounts on hotel stays.

Benefits

Marriott Bonvoy discounts

Birthday leave

Free meals on duty

Team social events

Career progression opportunities

Employee Assistance Programme

Qualifications

• Minimum 2 years’ experience in a leadership role within banqueting or F&B operations.
• A passion for hospitality and guest service, with a strong floor presence.
• Proven experience leading, training, and inspiring diverse teams.

Responsibilities

• Oversee the operational delivery of all events at The Collector’s Hall.
• Ensure exceptional and seamless guest experience.
• Monitor billing and financial reporting for all functions.

Skills

Leadership experience

Guest service

Communication skills

Organizational ability

Tools

Opera

Job description

CONFERENCE & EVENTS MANAGER – THE COLLECTOR’S HALL at AC Hotel by Marriott Glasgow

Be Part of Glasgow’s Most Exciting New Event Venue Launching Summer 2025

Step into a role unlike any other, at a venue like no other. The Collector’s Hall housed within the beautifully restored Parish Halls is set to become Glasgow’s most captivating event destination. Blending historic architecture with modern luxury, The Collector’s Hall will be home to unforgettable weddings, conferences, cultural events, and private celebrations.

Want to learn more about this unique venue?

TheCollector’sHall.co.uk

The Collector’s Hall on LinkedIn

ABOUT THE ROLE: CONFERENCE & EVENTS MANAGER

As Conference & Events Manager you’ll be responsible for overseeing the operational delivery of all events hosted at The Collector’s Hall. Reporting into the Operations Manager (F&B), you will lead and support your team through many unique events, and ensure that every guest experiences service excellence from arrival to farewell.

Key Responsibilities

• Deliver consistently professional, warm, and engaging guest service across all events
• Oversee the execution of all functions, ensuring an exceptional and seamless guest experience
• Lead, train, and motivate the event service team, setting clear expectations for excellence
• Ensure event spaces are set and maintained to the highest standards of cleanliness, ambiance, and presentation
• Attend pre-event meetings with clients and stakeholders to confirm service plans and expectations
• Liaise with the Sales Team to ensure smooth communication and handover for all events
• Monitor billing and financial reporting for all functions, ensuring accuracy and efficiency
• Respond quickly and professionally to guest feedback and service recovery situations
• Balance hands-on operational leadership with essential administrative duties
• Conduct regular team briefings and service standards training sessions
• Report maintenance and repair issues promptly to maintain a first-class venue experience
• Collaborate closely with the Kitchen team to ensure smooth event execution
• Continuously seek ways to enhance the guest journey and team performance
  
  

What We’re Looking For

We hire based on potential, passion, and personality, but here are some key skills and experience we’re seeking:

• Minimum 2 years’ experience in a leadership role within banqueting or F&B operations
• A passion for hospitality and guest service, with a strong floor presence
• Proven experience leading, training, and inspiring diverse teams
• Excellent communication, coordination, and time management skills
• Professionalism, resilience, and attention to detail under pressure
• Strong organisational ability with a calm, solutions-focused mindset
• Eligible to work in the UK
• Opera experience is a plus, but not essential
  
  

What We Offer

• Marriott Bonvoy discounts on hotel stays for you, family, and friends.
• Birthday leave – enjoy an extra day off on your special day.
• Free meals on duty – saving you over £1,000 per year.
• Discounts on high street brands, cinemas, supermarkets, and more.
• Team social events and a supportive, dynamic team culture.
• Clear career progression and development opportunities through RBH Hospitality Management.
• Access to the Employee Assistance Programme for wellness and counselling support.
  
  

WHY JOIN US?

The Collector’s Hall is more than just a venue – it’s a stage for memorable moments. As part of RBH Hospitality Management (ranked one of the Top 30 Best Places to Work in Hospitality), you’ll be part of a forward-thinking team that values creativity, diversity, and excellence.

If you're an event professional ready to help launch and lead a venue destined for iconic status, we’d love to hear from you.

EQUAL OPPORTUNITIES

RBH Hospitality Management is proud to be an equal opportunity employer. We are committed to fostering an inclusive workplace where everyone feels respected and valued. If you require reasonable adjustments at any stage of the recruitment process, please email: [e-mail]