Conference & Events Co-Ordinator

Chartwells Independent; Newthorpe; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading catering company in Newthorpe is seeking a Conference & Events Coordinator to manage bookings and ensure high-quality service delivery. The ideal candidate will have strong customer service and organizational skills. Competitive pay and a comprehensive benefits package are offered, including discounts and opportunities for professional development.

Benefits

Exclusive travel discounts

Food shop discounts

Digital GP access

Pension scheme

Wellness classes

Qualifications

• Passion for customer service and hospitality.
• Strong organizational and administrative skills.
• Ability to manage customer feedback effectively.

Responsibilities

• Manage confirmed bookings and coordinate information.
• Provide high-level customer care and ensure efficient handling of enquiries.
• Ensure smooth operation of the sales office.

Skills

Customer service

Organizational skills

Communication skills

Multitasking

Tools

Opera S&C

Job description

Conference & Events Co-Ordinator - Eastwood Hall, Nottingham | Full-Time / Permanent

Due to a team re-structure we are recruiting a dedicated Conference & Events Coordinatorto help ensure the smooth running of the venue on a full-time basis.

As a Conference & Events Co-ordinator, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Regular emails filled with the best discounts and savings available
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes

Great things happen when people get together in our spaces to meet, spaces to sleep and spaces to celebrate at Eastwood Hall. From leisure breaks, weddings and celebrations to conferences, meetings, training, and every business event in between our venue provides an informal atmosphere where you and our guests can be themselves.

We combine our spaces with a bigger family. Eastwood Hall is part of The Venues Collection - a division of Compass Group UK & Ireland, the market leader in contract catering & support services.

Could you bring your spark to The Venues Collection? Here's what you need to know before applying:

Your key responsibilities will include:

• Manage confirmed bookings and co-ordinate information in order to hand over to the operational team.
• Provide a high level of customer care, ensuring all enquiries are dealt with efficiently and effectively in line with the company guidelines and policies.
• Ensure the smooth operation of the sales office by defining, documenting, and delivering a professional sales service.
• You will be required to be pro-active and research past and present companies.
• Used to handling a high volume of enquiries and dealing with those in a timely manner.
• Be flexible and dedicated to all types of sales enquiries.
• Opera S&C experienced preferred but not essential

Our ideal Conference, Weddings & Events Co-ordinator will:

You will be passionate about customer service and hospitality with an interest events. You will possess the knowledge of events and sports. A head for figures and commercial awareness.

• Excellent verbal and communication skills is confident and can make decisions
• Strong organisational and administrative skills
• Confident and ability to be a team player. Assertive, calm and works well under pressure.
• Ability to multitask, think fast and to deliver solutions to customer requirements
• Diplomatic and discreet and can manage customer feedback and confidently manage complaint handling
• A good sense of humour, a Self-starter and ability to motivate others
• Motivated by a passion for quality and great service delivery
• A “can do “attitude & instils this within the wider team
• To be an excellent ambassador for the business

Part of Compass Group UK&I, we are a grouping of five easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!

Job Reference: com/0108/94201001/52753993/SU #Venues Collection

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Job Reference: com/0108/94201001/52753993/SU