Conference & Event Sales Manager - Venue

Live Recruitment; Birmingham; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the events industry is seeking a Sales and Events Manager based in Birmingham. This key role involves managing all aspects of conferences and events, developing sales strategies, and fostering strong relationships with clients. Ideal candidates will have proven event planning experience, excellent communication skills, and a passion for delivering exceptional experiences.

Qualifications

• Proven experience in event planning and sales in a target-driven environment.
• Strong organizational and planning skills to manage multiple projects under pressure.
• Exceptional verbal communication skills to engage with stakeholders.

Responsibilities

• Responsible for sales and management of all conference and major events.
• Develop and implement effective sales strategies for attracting and retaining clients.
• Manage the sales process from initial contact to closing deals.

Skills

Organizational Skills

Communication Skills

Customer Service

Tools

Microsoft Office

Job description

This top tier sporting institution, with a rich history and a strong commitment to excellence are based in the West Midlands. Their mission is to create unforgettable experiences for supporters, clients, and they have deep routed connections to the local community of Birmingham.

The Role:

As the Sales and Events Manager at this iconic venue, you will be responsible for the sales and management of all conference and major events. This role requires you to take ownership of sales and coordination across all aspects of events, engaging with internal and external stakeholders. This role is a brand-new role, created with the vision of bringing their events back in house (previously outsourced to an agency) You will have control of the long term plans, in terms of strategy and building the team out from the get go.

Developing and implementing effective sales strategies is crucial for growing conferences and events at the stadium. These strategies are designed to attract new clients while also retaining existing ones, ensuring a steady stream of business. By understanding the unique needs of each client and tailoring offerings to meet those needs, we can create compelling reasons for organizations to choose our venue for their events.

In addition to attracting new clients, retaining existing ones is equally important. Building strong relationships with clients through excellent service and continuous engagement helps foster loyalty and repeat business. Personalized follow-ups and exclusive offers for returning clients can make them feel valued and appreciated, encouraging them to book future events with us.

Managing the sales process is another critical aspect of the strategy. This involves overseeing every stage from initial contact to closing the deal, ensuring a seamless experience for the client. Efficient management of the sales process not only improves client satisfaction but also enhances our ability to convert leads into confirmed bookings, driving revenue growth.

Your main responsibilities will include:

• Building strong relationships with catering partners to deliver exceptional event experiences.
• Representing the Hospitality team at club meetings related to events.
• Contributing to sales strategies and initiatives
• supporting the Head of Hospitality
• Overseeing P&L and budgets

The Candidate:

If you have proven experience in event planning and sales, especially in a target-driven environment, we want to hear from you. We're looking for someone with a track record of managing teams to exceed targets, demonstrating proficiency in Microsoft Office, particularly service-related systems like Outlook, Word, Excel, and PowerPoint.

Your strong organizational and planning skills should enable you to adapt quickly in a fast-paced environment, managing multiple projects under pressure with high attention to detail. Exceptional verbal communication skills are essential, as you'll need to engage clearly and concisely with both internal and external stakeholders.

Ideal candidates will have excellent interpersonal skills and a passion for creating unforgettable visitor experiences and exceptional customer care. Experience in motivating others and delivering top-notch customer service in a sales environment is highly desirable. If you're self-motivated, capable of working independently or as part of a team, and experienced in performance management, setting objectives, and supporting individual needs, this could be the perfect opportunity for you

Flexibility is key, as this role requires availability during evenings and weekends!

Live specialises in all disciplines (and at all levels) across events, experiential and exhibitions. If this position isn't quite what you're looking for please visit live-recruitment.co.uk to view all of the opportunities we are recruiting.

As a specialist events recruitment agency we help our clients build the most talented and diverse teams in the UK. We encourage applications from candidates of all backgrounds, embracing diversity across all intersecting dimensions, including ethnicity, gender, sexual orientation, well-being, abilities, and neurodiversity.

We are dedicated to ensuring a supportive and accessible recruitment process. If you require any adjustments or accommodations for any reason, please do not hesitate to let us know.

Vacancy Ref - MR14676