Conference Consultant – Excellent benefits package on offer

Recruitment Avenue; England; On-site; GBP 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Conference Consultant to join their friendly team in Hampshire. This exciting role involves providing exceptional venue finding and event planning services for both UK and overseas clients. The ideal candidate will have a strong background in conferences, excellent customer service skills, and a positive, professional demeanor. You will be responsible for communicating with clients, advising on venue suitability, negotiating supplier rates, and ensuring all booking details are accurately recorded. If you are passionate about delivering outstanding service and enjoy working with people, this opportunity is perfect for you.

Qualifications

• Experience in conference planning and venue sourcing.
• Strong communication skills and a positive attitude.

Responsibilities

• Provide venue finding and event planning services for clients.
• Negotiate rates with suppliers and maintain accurate booking files.

Skills

Customer Service

Venue Finding

Negotiation Skills

Knowledge of UK Geography

Positive Attitude

Communication Skills

Tools

Windows

Microsoft Word

Microsoft Excel

Job description

Job Title – Conference Consultant

Job Location – Hampshire

Salary – Excellent benefits package on offer

This is an exciting and challenging role to provide efficient servicing of UK & Overseas venue finding, event planning and related requirements on behalf of this top travel company’s clients.

You ideally will have a conference background and possess a highly professional outlook, as well as seeking rewarding career within a friendly team environment.

Key Areas of Responsibility:

• Customer service: to communicate cheerfully with clients and convey a positive attitude, both by phone, and, where required, face to face meetings.
• Venue Finding: to advise on destination and venue suitability in relation to client specification/policy, and provide proactive advice on recommended alternatives.
• Negotiate rates with suppliers, using Destination Management Companies, & Central Reservation Offices where necessary.
• To provide clients with accurate Proposal/Confirmation documentation in accordance with client policy and current procedures.
• To record all enquiry/confirmed booking details and ensure all booking files are maintained accurately in accordance with current procedures and invoicing requirements.
• Work proactively to confirm pending enquiries in order to maximise profitability.
• Undertake site inspections or occasional provision of on-site assistance if required/agreed with key clients.

Qualifications & Skills Required:

• Good UK & European venue/destination knowledge, ideally gained through providing conference planning/venue sourcing services.
• Positive, helpful attitude reflected in all telephone and personal communication, engendering confidence in the service.
• Enjoy working with people/understanding of what makes ‘good customer service’.
• Sound knowledge of UK geography.
• PC literate; competent in Windows/Word/Excel.