Conference & Banqueting Team Member

TN United Kingdom; London; On-site; GBP 31,000; Full time

Job summary

Join a vibrant central London hotel as a full-time Conference & Banqueting Team Member. This exciting role involves providing exceptional service to guests during events, managing room setups, and collaborating with a dedicated team. Enjoy a competitive salary, generous annual leave, and wellness perks, all while contributing to unforgettable guest experiences. If you're passionate about hospitality and ready to make a difference, this opportunity is perfect for you!

Benefits

Complimentary Meals

Wellness Perks

Employee Benefit Card

Bonus Breaks

Pension Scheme

Annual Leave

Qualifications

• Experience in customer service roles with a passion for hospitality.
• Ability to manage events and maintain high service standards.

Responsibilities

• Provide exceptional service to guests during events.
• Assist with room setups and manage audio-visual equipment.
• Engage with customers and promote Food & Beverage items.

Skills

Customer Service

Event Management

Communication Skills

Team Collaboration

Job description

Social network you want to login/join with:

Conference & Banqueting Team Member, London

Client: PULLMAN

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 57bf9fcc8294

Job Views: 4

Posted: 07.05.2025

Expiry Date: 21.06.2025

Job Description

We are looking for a FUN, PASSIONATE & EXTROVERTED full-time Conference & Banqueting Team Member who wants to join a team at a VIBRANT central London Hotel! As a Conference & Banqueting Team Member, you will be responsible for providing exceptional service to our guests and ensuring the smooth operation of our events. Your role will involve the following responsibilities:

• Provide a professional and courteous welcome to all guests, ensuring they are greeted and seated promptly upon arrival
• Deliver high-quality service during meetings, lunches, and coffee breaks, maintaining a consistent standard of excellence throughout all events
• Engage with customers in a professional manner, addressing their needs and queries efficiently and effectively
• Assist with room setups and audio-visual equipment, ensuring all technical aspects of events are properly managed
• Promote and upsell Food & Beverage items to guests, demonstrating comprehensive knowledge of our menu offerings
• Contribute to creating a positive guest experience by anticipating needs and providing attentive service throughout their visit
• Collaborate with team members to maintain a high standard of service and cleanliness in all event areas

Your role is crucial in delivering exceptional experiences for our guests and maintaining the reputation of our establishment. We expect dedication, professionalism, and a commitment to excellence in all aspects of your work.

Additional Information

Benefits & Compensation

We offer a competitive salary package and a range of benefits, including:

• Attractive Salary: £14.96 per hour (£30,338 per annum), plus a share of the monthly service charge
• Bonus Breaks: Enjoy two complimentary one or two day breaks per year at other Accor properties across the UK
• Pension Scheme: Secure your future with our contributory pension plan
• Employee Benefit Card: Take advantage of discounted rates at Accor Hotels worldwide
• Complimentary Meals: Free meals provided while on duty
• Wellness Perks: Free access to the hotel gym
• Employee Assistance Programme: Confidential support available 24/7
• Annual Leave: Up to 33 days of annual leave per year (including public holidays)

Please note: Candidates must already have the legal right to work in the UK.