Conference & Banqueting Operations Manager

Wotton House; Dorking; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading hotel in the heart of Surrey is seeking a Conference & Events Manager to join their passionate team. This role involves managing and delivering exceptional events, ensuring a seamless experience for clients. With a commitment to high standards and outstanding service, the successful candidate will have the opportunity to work in a historic setting while making each occasion unforgettable.

Benefits

Discounted hotel room rates for you and your friends & family

An additional day's holiday for your birthday

Enhanced Maternity, adoption & shared parental leave

Course Sponsorship

30% F&B discount at RBH hotels

Refer a Friend scheme (earn £250 for each referral up to 5 referrals)

Flexible working arrangements

Wagestream - choose how and when you get paid

Life Insurance

Employee Assistance Programme

Social and wellness events and activities all year round

Free meals on duty saving you over £1000 per year

Qualifications

• Proven experience in event management within a luxury or boutique hotel setting.
• Strong leadership skills with the ability to inspire a team.
• Excellent organizational and multitasking abilities.

Responsibilities

• Take full ownership of event delivery ensuring all logistics run smoothly.
• Oversee room setups, AV requirements, and staff coordination.
• Lead, train, and motivate the events team.

Skills

Event Management

Leadership

Organizational Skills

Communication

Problem-Solving

Job description

Client:

Wotton House

Location:

Dorking, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

b23fbf96f7ae

Job Views:

5

Posted:

29.06.2025

Expiry Date:

13.08.2025

Job Description:

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

At
Wotton House Hotel, nestled in the heart of the stunning Surrey Hills, we don’t
just host events — we bring visions to life and create moments that matter.
Dating back to the 17th century, this historic gem boasts exquisite Grade II
listed gardens and unique architectural charm, making it a premier venue for
unforgettable occasions. Whether it’s a fairy-tale wedding or a high-profile
corporate function, Wotton House blends its rich heritage with contemporary
elegance to deliver exceptional experiences. If you have the drive and passion
to turn plans into magical realities, we’d love to hear from you.
Apply now and be part of something extraordinary.

A DAY IN THE LIFE OF A CONFERENCE & EVENTS MANAGER AT OUR HOTEL
What you'll be doing...

• Take
  full ownership of event delivery of our Wedding and Banqueting events and
  residential meetings, ensuring all logistics and on-the-day operations run
  smoothly and align with client expectations.
• Oversee
  room setups, AV requirements, and staff coordination to create a seamless
  guest experiences.
• 
  
  Lead,
  train, and motivate the events team to deliver exceptional food and event
  service with a "Yes is the answer, what's the question" mindset.
• Act as the main point of contact for the
  team during events, ensuring swift resolution of any issues.
• Act as the face of Wotton House on event
  days, ensuring every client feels valued and supported.
• Build strong relationships with clients
  on-site, ensuring their vision is flawlessly executed.
• Collaborate closely with sales,
  coordinators, and other departments to ensure events transition smoothly from
  planning to execution.
• Continuously evaluate and improve
  operational processes to maintain the highest service standards.
• Anticipate challenges, identify solutions, and
  ensure every detail is meticulously managed for a flawless guest experience.

WHAT WE NEED FROM YOU

• Proven experience in event management within a
  luxury or boutique hotel setting.
• Strong leadership skills with the ability to
  inspire a team and maintain composure under pressure.
• Excellent organizational and multitasking
  abilities to manage multiple events simultaneously.
• Exceptional communication and problem-solving
  skills.
• A passion for delivering outstanding service and
  a commitment to exceeding guest expectations.

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

At
Wotton House Hotel, nestled in the heart of the stunning Surrey Hills, we don’t
just host events — we bring visions to life and create moments that matter.
Dating back to the 17th century, this historic gem boasts exquisite Grade II
listed gardens and unique architectural charm, making it a premier venue for
unforgettable occasions. Whether it’s a fairy-tale wedding or a high-profile
corporate function, Wotton House blends its rich heritage with contemporary
elegance to deliver exceptional experiences. If you have the drive and passion
to turn plans into magical realities, we’d love to hear from you.
Apply now and be part of something extraordinary.

A DAY IN THE LIFE OF A CONFERENCE & EVENTS MANAGER AT OUR HOTEL
What you'll be doing...

• Take
  full ownership of event delivery of our Wedding and Banqueting events and
  residential meetings, ensuring all logistics and on-the-day operations run
  smoothly and align with client expectations.
• Oversee
  room setups, AV requirements, and staff coordination to create a seamless
  guest experiences.

• 
  
  Lead,
  train, and motivate the events team to deliver exceptional food and event
  service with a "Yes is the answer, what's the question" mindset.
• Act as the main point of contact for the
  team during events, ensuring swift resolution of any issues.
• Act as the face of Wotton House on event
  days, ensuring every client feels valued and supported.
• Build strong relationships with clients
  on-site, ensuring their vision is flawlessly executed.
• Collaborate closely with sales,
  coordinators, and other departments to ensure events transition smoothly from
  planning to execution.
• Continuously evaluate and improve
  operational processes to maintain the highest service standards.
• Anticipate challenges, identify solutions, and
  ensure every detail is meticulously managed for a flawless guest experience.

WHAT WE NEED FROM YOU

• Proven experience in event management within a
  luxury or boutique hotel setting.
• Strong leadership skills with the ability to
  inspire a team and maintain composure under pressure.
• Excellent organizational and multitasking
  abilities to manage multiple events simultaneously.
• Exceptional communication and problem-solving
  skills.
• A passion for delivering outstanding service and
  a commitment to exceeding guest expectations.

OUR BENEFITS You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An additional day's holiday for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.

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Created on 29/06/2025 by TN United Kingdom