Conference & Banqueting Head Waiter - Coworth Park

COWORTH PARK; Ascot; On-site; GBP 24,000 - 30,000; Full time

Job summary

Join a leading hotel as a Head Waiter in the Events Operations team, where you'll ensure exceptional service and team motivation. Enjoy numerous benefits including bonuses, discounts, and training opportunities in a diverse and inclusive environment.

Benefits

Employee bonus scheme and service charge

Complimentary stays across Dorchester Collection Hotels

50% F&B discount at selected hotels

Social events like a Winter ball

Discounts at various shops

Enhanced family leave

Private pension scheme

Training and development opportunities

Up to £1000 bonus for recommending a friend

Immediate access to well-being support

Qualifications

• Excellent communication skills and a strong customer service ethic are essential.

Responsibilities

• Assist in managing In Room Dining and Events services following company standards.
• Lead and coach your team to deliver luxury food and beverage service.

Skills

Communication

Customer Service

Job description

Join us as a Head Waiter in our Events Operations team at Coworth Park Hotel, recently recognized as one of The Sunday Times Top 10 Best Places to Work for in 2024. We strive to build a culture of inclusiveness, reflected in our values of passion, personality, respect, working together, and creativity. We believe that diverse perspectives enrich our culture and drive our success.

We care about your career and are known for having the best people in the industry. When you join us, you have a unique opportunity to excel in your field. You’ll learn from your colleagues and through our award-winning learning academy, helping you achieve high standards of craft, service, and leadership to become a legend in your own story.

What you'll get

As a Head Waiter at Coworth Park, you will enjoy benefits such as:

• Employee bonus scheme and service charge
• Complimentary stays, including breakfast, across the Dorchester Collection Hotels — up to 48 nights annually
• 50% F&B discount at selected hotels within the collection
• Social events like a Winter ball
• Discounts at various shops, enhanced family leave, and a private pension scheme
• Training and development opportunities
• Up to £1000 bonus for recommending a friend
• Immediate access to well-being support

What you'll do

You will take pride in delighting our guests and ensuring smooth service:

• Assist in managing In Room Dining and Events services following company standards
• Create a positive team environment, motivate, and train staff to meet and exceed guest expectations
• Lead and coach your team to deliver luxury food and beverage service across the 240 acres of parkland, whether in-room, at events, or during picnics

These are the core responsibilities of a Head Waiter, with specific details provided on how we care for our hotel.

What you'll bring

• Values of Passion, Personality, Respect, Working Together, and Creativity guide us. As a Food & Beverage Supervisor, you'll bring these to life and help create our legacy.
• Excellent communication skills and a strong customer service ethic are essential.
• Proficiency in English, as it is the primary language used in our hotel.

We celebrate diversity and are committed to creating an inclusive environment. If you need accommodations during the application process, please contact our People & Culture team.