Conference and Events Supervisor

Champneys; Ashford; On-site; GBP 27,000 - 30,000; Full time

Job summary

A renowned wellness brand is seeking a Conference and Events Supervisor to lead and coordinate events at their Ashford location. The role requires exceptional communication skills and a passion for customer service. Candidates should have experience in hospitality and be capable of training and managing a team. Competitive salary with extensive wellbeing benefits offered.

Benefits

Health, Wellness and Wellbeing incentives

Complimentary Spa Day after probation

Discounted stays for employees

Employee Assistance Programme

Discounted health club membership

Qualifications

• Experience in hospitality or event management preferred.
• Strong communication skills and ability to lead a team.
• Background in customer service is a plus.

Responsibilities

• Lead the team to deliver exceptional conferences and events.
• Ensure the department is ready and organized for events.
• Conduct team briefings and training sessions.

Skills

Team leadership

Event coordination

Communication

Training and development

Job description

Conference and Events Supervisor

Champneys Eastwell Manor

Contract: Full Time
Salary: £12.98 per hour plus service charge

As C&E Supervisor you will be a support to both the management team to lead a team to deliver memorable conferences, exceptional meetings, and the most amazing parties.

You will act as a go to contact for the team and will always offer guidance and ensure that conference organisers you are liaising with receive exceptional service and their requirements are met – always.

Some Responsibilities include:

• First impressions count, ensure that all areas of the department are show round ready and create a wow moment.
• Support other F&B Outlets when there are no conferences or events are taking place.
• Attend the weekly function sheet meeting where required, attend prepared and armed with information that will ensure your events are delivered to perfection.
• Hold motivating team briefings, assign responsibilities ensuring that the team is fully briefed and are set up for success.
• Conduct regular training sessions and ensure that the team live and breathe the Champneys standards.
• Develop and empower your team to manage guest recovery situations promptly and gracefully.

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Benefits

• Health, Wellness and Wellbeing incentives
• Digital fitness programmes
• Nutrition guides and recipes
• Self-Guided meditation
• Wellbeing podcasts
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App for schedules, timesheets, annual leave and all the important things you need at your fingertips
• In-house social media connecting our Champneys Family
• Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support
• Motivating, rewarding and engaging colleague events
• Discounted stays for you, your friends and family at any of our properties
• Complimentary Spa Day on completion of your probationary period
• 50% discount on all Champneys products
• Great discounts on our partner products Elemis and Clarins
• Discounted membership to our exceptional health clubs
• Merlin Entertainments Attraction
• Introduce a friend incentive
• Long Service celebrations
• Free parking [Hotels and Resorts only]
• Professional Uniform