Conference and Events Duty Manager - Kia Oval

Compass Group; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading hospitality company in London is seeking a Conference and Events Duty Manager to oversee all catering and hospitality operations at the Kia Oval. The ideal candidate will have proven experience in events management, strong leadership abilities, and a passion for exceptional service. Competitive salary with comprehensive benefits including healthcare and development opportunities. This role requires flexibility for evenings and weekends.

Benefits

Healthcare & wellbeing packages

23 days' annual leave plus bank holidays

Meals on duty

Professional development opportunities

Qualifications

• Proven experience in conference, events, or hospitality management.
• A passion for hospitality and excellent communication skills.
• Leadership ability to inspire and manage a team.
• Strong organizational skills and attention to detail.
• Flexibility to work evenings, weekends, and match days.

Responsibilities

• Oversee planning and delivery of all conference and events operations.
• Collaborate with the Sales team and create a welcoming environment for clients.
• Partner with the Culinary team to maintain high food presentation standards.
• Manage the Events Team and staff rotas.
• Monitor till operations and oversee cash and stock securely.
• Oversee catering setups and maintain stock and equipment.

Skills

Experience in conference and events management

Excellent communication skills

Strong organizational skills

Leadership ability

Job description

Conference and Events Duty Manager - Kia Oval

Conference and Events Duty Manager - Kia Oval | Full-Time / Permanent
£32,500 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

We are seeking a confident and organized Conference and Events Duty Manager to join our collaborative team at Kia Oval - the iconic home of Surrey County Cricket Club and one of the best conference venues in London!

In this fast-paced role, you will oversee the smooth running of all conference and events catering, hospitality, and bar operations, ensuring exceptional service and attention to detail across match day and non-match day conferences and events.

About Levy

Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritize people and the planet. Trusted by iconic stadiums, entertainment venues, and major events such as Wimbledon, Twickenham, Tottenham Hotspur Stadium, Edgbaston, the SEC, and ExCeL London, we bring experiences to life with passion and precision.

Our mission is to succeed the right way. We pioneer tech, seamless operations, show-stopping menus, and exceptional service, using insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team dedicated to making the planet better for future generations.

Role Responsibilities

• Oversee the planning and delivery of all Conference and Events operations, ensuring exceptional service and attention to detail.
• Collaborate with the Sales team and create a welcoming environment for clients and guests.
• Partner with the Culinary team to maintain outstanding food presentation and service standards.
• Lead weekly function sheet meetings to align internal teams on event plans.
• Manage and train the Events Team, including producing staff rotas with the Head of Conference and Events.
• Coordinate with the Kia Oval reception team for event signage, paperwork, and administrative materials.
• Monitor till operations, oversee bar closures, and ensure secure handling of cash and stock.
• Oversee catering setups, working with the hospitality logistics team to meet function sheets and SOPs.
• Maintain stock levels and ensure all catering equipment is operational, arranging repairs or replacements as needed.

Candidate Requirements

• Proven experience in conference, events, or hospitality management.
• A passion for hospitality.
• Ability to inspire and lead a dedicated team.
• Excellent communication skills and experience in developing client relationships.
• Strong organizational skills with attention to detail.
• Flexibility to work evenings, weekends, and match days.

Benefits

• Competitive salary with bonus and full company benefits.
• 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme.
• Healthcare & wellbeing support including Aviva Digicare, Medicash (dental, optical, therapy treatments).
• Mental health support via 24/7 Employee Assistance Programme.
• Family benefits such as additional leave after maternity leave, baby’s first birthday day off, and enhanced family leave.
• Perks including shopping, entertainment, and travel discounts, and gym memberships.
• Financial wellbeing benefits like pension scheme, Life Assurance, and salary finance discounts.
• Development opportunities through training, subscriptions, and career pathways.
• Meals on duty included.

Why Join Us?

Levy UK & Ireland, part of Compass Group, is a leader in hospitality. We celebrate individuality and foster inclusive teams where everyone feels they belong. Our diverse team drives creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace.

Together, we create unforgettable experiences and shape the future of hospitality.