Conference and Events Coordinator - Brentford FC

Medirest Signature; Brentford; On-site; GBP 33,000; Full time

Job summary

A leading hospitality provider in Brentford is seeking a Conference and Events Coordinator to manage and deliver exceptional events. This role requires strong organisational skills and the ability to provide high-quality customer service. Responsibilities include event planning, client interactions, and ensuring all logistics are managed effectively. Competitive salary and benefits are included.

Benefits

Healthcare benefits including dental and optical treatment

Exclusive Benefits & Wellbeing site

Pension scheme and Life Assurance

Employee Assistance Programme

Competitive family benefits

Professional subscriptions paid

Ongoing training and development

Qualifications

• Passionate about hospitality and events.
• Strong organisational and administrative skills.
• Ability to multitask and deliver solutions to customer requirements.

Responsibilities

• Plan and organise various events exceeding client expectations.
• Conduct client show rounds and build strong relationships.
• Manage all aspects of the planning process for events.

Skills

Customer service

Organisational skills

Communication

Problem solving

Job description

Conference and Events Coordinator - Brentford FC

£33,000

Role Overview

As the Conference and Events Coordinator at Brentford, you will be responsible for planning & organising various events. These events can range from corporate conferences, weddings, and trade shows to private parties. As the Conference and Events Coordinator you will work closely with clients & internal teams to ensure the client's vision is brought to life while managing logistics and timelines. A role which demands a high level of creativity, attention to detail, and strong organisational skills.

Benefits

• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Meals on duty
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH's and additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during first year back
• Competitive and supportive family benefits
• Day off for baby's first birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products
  
  
  

Key Responsibilities

• As the Conference and Events Coordinator you will deliver exceptional customer service with professionalism, product knowledge, and a proactive attitude to exceed client expectations.
• Conduct client show rounds, tastings, and meetings to build strong relationships and ensure a clear understanding of requirements.
• Coordinate and manage all aspects of the planning process within the contracted period for commercial bookings and internal events.
• Ensure all events are paid as per company's terms and conditions.
• Handle any unexpected issues or emergencies that may arise during the planning process.
• Manage confirmed bookings and co-ordinate information in order to hand over to the operational team and other stakeholders.

• Provide a high level of customer care, ensuring all enquiries are dealt with efficiently and effectively in line with the company guidelines and policies.

• Stay informed on industry trends and apply relevant insights to enhance the customer experience and promote the company's image.

• Be flexible and dedicated to all types of sales enquiries.

• Actively support team members and participate in internal meetings to foster collaboration and professional development.
• Participate in sales promotions and applicable familiarisation trips.

• Undertake such other duties appropriate to the level and character of work as may reasonably be required.

About You

• Passionate about hospitality and events
• Excellent verbal and communication skills
• Strong organisational and administrative skills
• Confident and ability to be a team player. Assertive, calm and works well under pressure.
• Ability to multitask, think fast and to deliver solutions to customer requirements
• Motivated by a passion for quality and great service delivery
• A can do attitude and instils this within the wider team
• To be an excellent ambassador for the business

Who We Are

Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.

We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focused on doing the right thing' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.

At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.