Conference and Events Coordinator - Brentford FC

Compass Group; Brentford; On-site; GBP 33,000; Full time

Job summary

A leading hospitality company is seeking a Conference and Events Coordinator in Brentford. In this role, you will plan and manage a variety of events, ensuring client satisfaction through exceptional service and attention to detail. Ideal candidates will be passionate about hospitality and possess strong organizational and communication skills. This position offers competitive pay and numerous benefits.

Benefits

Healthcare benefits including dental and optical

Free annual healthcare check

Meals on duty

Pension scheme and Life Assurance

Ongoing training and development

23 days + Bank Holidays and an extra day for your birthday

Qualifications

• Passionate about hospitality and events.
• Calm under pressure and assertive.
• Motivated by quality and service excellence.

Responsibilities

• Deliver exceptional customer service with professionalism.
• Coordinate and manage all aspects of event planning.
• Handle unexpected issues or emergencies during planning.

Skills

Excellent verbal and communication skills

Strong organisational and administrative skills

Ability to multitask and deliver solutions quickly

Confident team player

Positive, proactive attitude

Job description

Conference and Events Coordinator - Brentford FC

£33,000

Role Overview

As the Conference and Events Coordinator at Brentford FC, you will be responsible for planning and organising various events. These can range from corporate conferences, weddings, and trade shows to private parties. You will work closely with clients and internal teams to ensure the client’s vision is realised while managing logistics and timelines. This role requires creativity, attention to detail, and strong organisational skills.

Benefits

• Medicash - Healthcare benefits, including dental, optical, and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Meals on duty
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + Bank Holidays and an additional day off for your birthday
• 2 days additional leave after returning from maternity leave within the first year
• Competitive and supportive family benefits
• Day off for baby’s first birthday
• Holiday purchase scheme
• Ongoing training, development, and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

Key Responsibilities

• Deliver exceptional customer service with professionalism, product knowledge, and a proactive attitude to exceed client expectations
• Conduct client show rounds, tastings, and meetings to build strong relationships and understand requirements
• Coordinate and manage all aspects of event planning within the contracted period for bookings and internal events
• Ensure all events are paid according to company terms and conditions
• Handle unexpected issues or emergencies during planning
• Manage confirmed bookings and coordinate information for handover to operational teams
• Provide high-level customer care, handling enquiries efficiently and effectively
• Stay informed on industry trends and apply insights to enhance customer experience
• Support sales inquiries and participate in team meetings and promotions
• Undertake other duties as required

About You

• Passionate about hospitality and events
• Excellent verbal and communication skills
• Strong organisational and administrative skills
• Confident team player, assertive, calm under pressure
• Ability to multitask and deliver solutions quickly
• Motivated by quality and service excellence
• Positive, proactive attitude and ambassador for the business

Who We Are

Levy UK & Ireland, part of Compass Group, operates at some of the world's premier venues, delivering exceptional food, drink, and hospitality experiences. Our partnerships include Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, and more. We are committed to sustainability, wellbeing, diversity, and inclusion, fostering a workplace where everyone is valued, respected, and empowered. Join us to grow your career, enjoy competitive pay, great perks, and unrivalled learning opportunities.