Conference and Events Coordinator

Wotton House; Dorking; On-site; GBP 60,000 - 80,000; Full time

Job summary

A hospitality venue in Dorking seeks a Conference and Events Coordinator to manage event enquiries and provide exceptional customer service. The ideal candidate will possess strong communication skills, attention to detail, and a positive attitude. This role offers discounts, flexible working arrangements, and training to enhance your career in the hospitality industry.

Benefits

Discounted hotel room rates

Extra holiday for birthday

Flexible working arrangements

Pension

Free meals on duty

Qualifications

• Must have a positive 'can do' attitude.
• Willingness to learn and care for guests.
• Ability to communicate well with others.
• Commitment to outstanding service.

Responsibilities

• Handle incoming wedding, event & conference enquiries.
• Exceed customer expectations and develop service levels.
• Conduct face-to-face client meetings.
• Drive sales activities through strategic planning.
• Manage meeting requests, contracts, and confirmations.

Skills

Positive attitude

Communication skills

Attention to detail

Customer service orientation

Job description

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Conference and Events Coordinator, Dorking

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Client:

Wotton House

Location:

Dorking, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

3d201b6bd6e9

Job Views:

Posted:

Expiry Date:

26.09.2025

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Job Description:

JOIN OUR FAMILY

At RBH we believe our people are our biggest assets and
understand the value in putting them first. Our approach to diversity in the
workplace, health & wellbeing, sustainability and individuality sets us
apart from our competitors and is one of the reasons we are rated Top 30 Best
Places to Work in Hospitality! We are passionate about the industry and
always on the lookout for new talent to join us on our journey...

A DAY IN THE LIFE OF A CONFERENCE & EVENTS
COORDINATOR AT WOTTTON HOUSE HOTEL

What you'll be doing...

Reporting to the Sales Office Manager, you can expect your
working day to include the following.

• Handling
  incoming wedding, event & conference enquiries from the initial
  enquiry to post event follow up.
• Exceeding
  customers’ expectations andbeing motivatedto continually
  develop service levels.
• Face
  to face client meetings.
• Driving
  sales activities through strategic planning and client engagement.
• Maintain
  high-level of professionalism and competence when dealing with clients.
• Obtain
  client feedback and make appropriate changes for improvements.
• Manage
  meeting request leads, contracts and confirmations to clients.
• Using
  a keen eye for detail to ensure all event details are translated to the
  system and handed over to the Operations Team.

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here
are a few of our requirements...

To succeed in the role of Conference and Events Coordinator,
you will need the following qualities and skills.

• have
  a positive ‘can do’ attitude
• be
  willing to learn and show that they care.

We are looking for someone who can communicate well with
others, can carry out instructions, is able to pay close attention to detail
and will commit to providing outstanding service to our guests.

Previous experiencewithin a similar role is preferable
but full training is provided.

WHAT WE OFFER

You will have access to a benefits package we believe
truly works for our people and enhances our overall culture...

• Discounted
  hotel room rates for you and your friends & family
• Extra
  days holiday for your birthday
• Flexible
  working arrangements
• Pension
• Free
  meals on duty saving you over £1000 per year

To learn more about our full benefits package,click hereto
watch our employee benefits video.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity
employer. We believe in hiring a diverse workforce and sustaining an inclusive,
people-first culture. If at any point throughout our process you require
reasonable adjustments, please contact[emailprotected] .