Conference and Banqueting Manager

New Forest Hotels; New Forest; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a dynamic Conference and Banqueting Manager to join their beautiful manor house hotel in the New Forest. This hands-on role involves coordinating events, ensuring exceptional service, and leading a motivated team. With a focus on client satisfaction and operational excellence, you will be the face of the hotel during special occasions. The position offers a competitive salary, staff discounts, and opportunities for training and development in a breathtaking location. If you have a passion for hospitality and creating memorable experiences, this is the perfect opportunity for you.

Benefits

Competitive salary and service charge

Staff discounts across hotel services and F&B

Training and development opportunities

Supportive and friendly team

Qualifications

• Proven experience in managing events in a hotel or venue setting.
• Strong leadership and communication skills are essential.

Responsibilities

• Manage all conference and banqueting operations personally.
• Liaise with clients to understand their needs and exceed expectations.

Skills

Leadership

Organisational Skills

Communication Skills

Client Management

Flexibility

Education

Experience in a 4 or 5-star hotel or event venue

Job description

Are you passionate about delivering exceptional events and creating unforgettable guest experiences? We are seeking a dynamic and experienced Conference and Banqueting Manager to join our beautiful manor house hotel set in the heart of the New Forest.

About Us:

Set in a stunning location in one of the New Forest's loveliest villages, our hotel is renowned for its tranquil charm, impeccable service, and versatile event spaces. From elegant weddings and private dining to corporate retreats and bespoke conferences, we pride ourselves on offering a first-class experience in a stunning natural setting.

The Role:

As Conference and Banqueting Manager, you will work closely with our experienced sales team to coordinate and execute our events. This is a hands-on position where you'll be the point of contact with clients and internal teams to ensure every detail is delivered to the highest standard—from intimate gatherings to grand celebrations. You will be the face of the hotel on these special occasions, ensuring the team is delivering outstanding experiences.

Key Responsibilities:

• Personally manage and oversee all conference and banqueting operations.
• Liaise with clients in the lead up to their event in order to understand their needs and exceed expectations.
• Lead, train, and motivate the C&B team to deliver exceptional service.
• Coordinate with the kitchen, front of house, and events team for seamless delivery.
• Maintain high standards of cleanliness, presentation, and health & safety.

About You:

• Previous experience in a similar role within a 4 or 5-star hotel or event venue.
• Excellent leadership and organisational skills.
• Outstanding communication and client management abilities.
• A passion for hospitality and delivering memorable experiences.
• Flexible, hands-on, and calm under pressure.

What We Offer:

• Competitive salary and service charge.
• Staff discounts across hotel services and F&B.
• Training and development opportunities.
• A supportive and friendly team in a breathtaking location.

Ready to bring your expertise and creativity to a leading hotel in one of the UK’s most beautiful regions?
Apply now and be part of something special.