Conference and Banqueting Logistics Supervisor

Hilton; Birmingham; On-site; GBP 26,000 - 28,000; Full time

Job summary

A leading hospitality company in Birmingham is seeking a Conference and Banqueting Logistics Supervisor to lead the Porters department for events. Responsibilities include ensuring guest satisfaction, overseeing meeting areas, and maintaining operational standards. The ideal candidate enjoys supervising events and has strong communication, coaching, and problem-solving skills. Join us to help create memorable experiences for our guests and grow your career.

Benefits

Target based quarterly bonus

Free healthy meals during duty

Discounted membership to health club

Personal development programs

Discounted hotel nights for team members

Free car park

Subsidised taxi services

Holiday package of 28 days increasing to 33 days

Guest experience day

Qualifications

• Ambitious Conference and Banqueting professional.
• Eager to develop leadership skills.
• Passionate about team success.

Responsibilities

• Provide leadership to the Porters department in Conference and Events.
• Oversee meeting rooms, hotel areas, and storage.
• Ensure guest satisfaction and operational efficiency.

Skills

Supervising events

Excellent communication skills

Coaching

Problem-solving

Job description

This is the occasion you have been waiting for!

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

Hourly Rate of £12.77 per hour (full time, 39 hours/week)

A WORLD OF REWARDS

• Target Based quarterly bonus

• Free, healthy and high quality meals when on duty

• Discounted Membership to the on-site LivingWell Health Club

• Grow your Career! Your next position could be as a Conference and Banqueting Operations Manager.

• Personal Development programmes designed to support you at every step of your career

• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)

• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

• Team Member Referral Program

• Discounted dental and health cover

• High street discounts: with Perks at Work

• Free car park

• Subsidised Taxi between 12am and 7am

• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

• Guest Experience Day: 1 night stay with breakfast and dinner

• Modern and inclusive Team Member’s areas

The Conference and Banqueting Logistics Supervisor will provide leadership to the Porters department in Conference and Events, ensuring guest satisfaction and operational efficiency. Responsibilities include overseeing meeting rooms, hotel areas, and storage, maintaining high standards of tidiness, cleanliness, and safety.

You enjoy supervising and delivering events smoothly, handling guest queries and complaints, working closely with management, and creating memorable experiences for guests and colleagues.

Are you an ambitious Conference and Banqueting professional, eager to develop leadership skills and passionate about team success? Do you have excellent communication, coaching, and problem-solving skills? Then this is the job for you!

EVERY JOB MAKES THE STAY.

At Hilton, it matters where you stay, but the stay is only part of the story. Behind every unforgettable guest experience is a dedicated team member. That’s why at Hilton, Every Job Makes the Stay.