Conference and Banqueting Logistics Supervisor

Hilton Worldwide, Inc.; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a leading company recognized as the UK's #1 Great Place to Work 2025 as a Conference and Banqueting Logistics Supervisor. In this vital role, you will lead the Porters department to enhance guest satisfaction by ensuring operational efficiency during events. You will develop your leadership skills while working in a supportive environment that promotes personal and career growth.

Benefits

Target-based quarterly bonus

Free healthy meals when on duty

Discounted Membership to on-site Health Club

Career growth opportunities

Personal development programs

Team Member Travel Program

Discounted dental and health cover

High street discounts

Free parking

Subsidised taxi service

Qualifications

• Ambitious professional in conference and banqueting.
• Eager to develop leadership skills.
• Passionate about guiding teams to success.

Responsibilities

• Lead the Porters department in Conference and Events.
• Oversee meeting rooms, ensuring cleanliness and safety.
• Supervise event execution and handle guest queries.

Skills

Communication

Coaching

Problem-solving

Job description

Job Description - Conference and Banqueting Logistics Supervisor (HOT0BQ4S)

Job Number:

HOT0BQ4S

Work Location:

Hilton Birmingham Metro, National Exhibition Centre, Birmingham B40 1PP

This is the occasion you have been waiting for!

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

Hourly Rate: £12.77 per hour (full time, 39 hours/week)

Benefits and Rewards

• Target-based quarterly bonus
• Free, healthy, high-quality meals when on duty
• Discounted Membership to the on-site LivingWell Health Club
• Career Growth: Potential progression to Conference and Banqueting Operations Manager
• Personal Development programs to support your career
• Corporate Responsibility programs: Learn more at https://cr.hilton.com
• Team Member Travel Program: Discounted hotel nights and 50% off Food and Beverages (subject to outlets)
• Team Member Referral Program
• Discounted dental and health cover
• High street discounts through Perks at Work
• Free parking
• Subsidised Taxi between 12am and 7am
• Holiday entitlement: 28 days including bank holidays, increasing to up to 33 days over time
• Guest Experience Day: 1-night stay with breakfast and dinner
• Modern and inclusive team member areas

Role Overview

The Conference and Banqueting Logistics Supervisor will lead the Porters department in Conference and Events, ensuring guest satisfaction and operational efficiency. Responsibilities include overseeing meeting rooms, hotel areas, storage, and maintaining high standards of tidiness, cleanliness, and safety.

You will supervise event execution, handle guest queries and complaints, work closely with management, deputise when needed, and strive to create memorable experiences for guests and colleagues.

Ideal Candidate

Are you an ambitious professional in conference and banqueting, eager to develop leadership skills, and passionate about guiding teams to success? Do you possess excellent communication, coaching, and problem-solving skills? If so, this is the role for you!

EVERY JOB MAKES THE STAY.

At Hilton, it matters where you stay, but the stay is only part of the story. Creating unforgettable experiences requires many roles, and behind each is an extraordinary person working to make each stay magical. That’s why at Hilton, Every Job Makes the Stay.