Conference and Banqueting Attendant

Titanic Hotel Belfast; Belfast; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prestigious hotel in Belfast seeks a Conference and Banqueting Attendant to deliver high-quality service within the hotel. The role involves setting up and managing meeting rooms, ensuring cleanliness, and providing assistance to guests. Candidates must demonstrate excellent customer service skills, adaptability, and a commitment to maintaining high standards.

Qualifications

• Candidate must be willing to work early and late shifts.
• Familiarity with core values and company regulations is required.

Responsibilities

• Set up, service, and clear meeting rooms according to hotel standards.
• Maintain cleanliness and organization of Conference & Banqueting areas.
• Provide high standards of customer service and hospitality.

Skills

Customer Service

Hospitality

Teamwork

Communication

Job description

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Conference and Banqueting Attendant, Belfast

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Client:

Titanic Hotel Belfast

Location:

Belfast, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

e25007d5abbc

Job Views:

47

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Job Purpose

To operate a smooth and efficient Conference & Banqueting service within the hotel, to the required hotel standard.

Main Responsibilities/Key Tasks

· To set up, service and clear meeting rooms as required by the weekly function sheet, to the required hotel standard and in line with the supervisor’s instructions.

· To serve all tea and coffee, buffets, light refreshments, and other food and beverage as per the weekly function sheet, and to the required hotel standard - ensuring the highest standards of presentation and cleanliness.

· To ensure regular liaison with the Sales Co-ordinator, other departments and management, relating to any changes or difficulties within the daily operations of the department.

· To assist in the setup of banquets and functions as requested by the Conference & Banqueting Manager.

· To make yourself known to all conference organisers and how you can assist with anything they require.

· To ensure that all Conference & Banqueting areas are kept clean, tidy and efficiently organized and stocked, including storage areas.

· To ensure all meeting rooms are presented for use- fully stocked and clean.

• To provide a high standard of customer service and hospitality.

· To assist the Front Office department, with the delivering of guest messages, luggage and any other special duties as required.

• To report all maintenance faults (equipment and function rooms) to the maintenance department, and follow the remedy through.To report any loss or severe damage to management.
• To develop and maintain good working relationships with all departments in the hotel.
• To attend all relevant training as and when required.
• To show willingness to take on additional responsibilities when necessary.
• Familiarise yourself with our Core Values TITANIC which link to the desired behaviours that we expect all our employees to display
• Candidate must be able to work both early and late shifts (4 am finish).
• To ensure total standards relating to security are maintained with emphasis on the following:

Customer Equipment;

Meeting Rooms;

· To have a thorough knowledge of and adherence to the law with regard to the following company regulations:

Fire Regulations and Procedures;

Health and Safety Regulations;

First Aid Procedures;

Food Hygiene Regulations.

• To ensure that the company dress code and grooming policy is adhered to at all times.

To undertake special duties or work outside the normal daily/weekly routine but within the overall scope of the position at the request of your Line Manager/Operations Manager.