Conference & Reviews Support Officer

Essential Employment; Oldham; On-site; GBP 1,000; Full time

Job summary

A leading company in Oldham is seeking a full-time Conference & Reviews Support Officer on a temporary basis. You will coordinate and schedule important conferences, manage sensitive documentation, and provide exceptional customer support, while ensuring compliance with established practices. This role requires strong organizational skills and the ability to handle complex scenarios gracefully. If you're committed to excellence and possess a detail-oriented mindset, we encourage you to apply.

Qualifications

• Experience in coordinating meetings and managing sensitive information.
• Proficient in administrative support with excellent customer service skills.
• Ability to work flexibly under tight deadlines.

Responsibilities

• Coordinate and schedule Child Protection Conferences and Looked After Reviews.
• Manage sensitive documentation and produce reports.
• Provide excellent customer service and respond to complex queries.

Skills

Customer Service

Communication

Organizational Skills

Attention to Detail

Problem Solving

Job description

Conference & Reviews Support Officer needed in Oldham Paying £14.75 per hr ref 0009 FD61 /1

Full time hours on a temporarybasis

• Key Responsibilities
  • • Coordinate and schedule Child Protection Conferences and Looked After Reviews, including venue arrangements and attendee communications.
    • Welcome and support families and professionals attending meetings.
    • Collate, distribute, and manage sensitive documentation in a timely and secure manner.
    • Accurately minute meetings and record outcomes on the case management system—records may be used in legal proceedings.
    • Analyse and validate service information, following up on missing or unclear data.
    • Maintain and update internal systems and spreadsheets, producing reports and using formulas where needed.
    • Support the development and maintenance of office systems and ensure compliance checks are completed.
    • Investigate discrepancies and propose solutions.
    • Provide excellent customer service and uphold anti-discriminatory practices.
    • Respond to complex queries and draft routine correspondence.
    • Assist with complaint investigations and escalate where appropriate.
    • Work flexibly to meet tight deadlines and shifting priorities.
    • Contribute to continuous improvement and identify training needs.

If you are interested in the role, please email your CV [e-mail] the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please beprepared