Conducting Funeral Assistant

Central England Coop; Oxford, Lichfield, Lowestoft, Eye; On-site; GBP 30,000 - 45,000; Full time

Job summary

Central England Coop seeks a Funeral Director to lead funeral services and operations, ensuring high standards and community engagement. Ideal candidates will have a passion for service, strong leadership, and organizational skills. Join a member-led society committed to community impact and personal growth.

Benefits

Retail discounts

Holiday buy scheme

Colleague recognition programs

Enhanced family-friendly policies

Colleague Dividend

Paid volunteering days

Healthcare Cashplan

Company Pension

Life Assurance

Personalized learning opportunities

Wellbeing resources

Workflex options

Qualifications

• Passion for providing excellent service.
• Strong planning and organizing skills.
• Ability to manage multi-site coverage.

Responsibilities

• Provide leadership to the bearer team on funeral days.
• Conduct funerals ensuring high standards.
• Manage daily operations of the funeral home.

Skills

Leadership

Planning

Communication

Client Engagement

Job description

What will you be doing?

In this role, you'll help ensure we deliver an industry-leading Funeral service and promote profitable market share growth by offering maximum value and choice, while actively participating in the community.

You will support your Funeral Director in conducting and arranging Funerals, ensuring our client journey is of the highest standard.

Additionally, you will assist in implementing the funeral strategy and delivering an industry-leading Funeral service.

Your responsibilities will include:

• Providing leadership to our bearer team on the day of the funeral
• Supporting line managers to coach and develop colleagues’ knowledge
• Conducting Funerals to ensure high standards of delivery by all colleagues
• Leading and participating in community activities
• Ensuring compliance with Health and Safety requirements by the bearer team on the day of the funeral
• Attending local forums and meetings to network with NAFD (National Association of Funeral Directors)
• Managing daily operations of the funeral home, including funeral arrangements and back-of-house duties as required

Please note that from 1st December 2023, new joiners to our Funeral Business will be subject to a standard DBS (Disclosure and Barring Service) check. All offers are conditional upon receiving a satisfactory disclosure from the DBS.

How will I know if I am right for this role?

You should have a passion for providing excellent service to our clients and supporting the operational team. Strong planning and organizing skills are essential for effective multi-site coverage, along with excellent communication and client engagement abilities.

Working with a Society that cares deeply about people and community, you’ll excel at teamwork, building strong relationships, and managing expectations.

We welcome talented, positive individuals from all backgrounds. We are committed to developing your existing skills through coaching and guidance, offering you a fantastic opportunity to grow within our team and build a rewarding career here at Central Co-op.

What is in it for me?

Alongside our competitive salary, our colleagues benefit from:

• Retail discounts through our hub, offering savings on days out, holidays, and more.
• Holiday buy scheme, allowing colleagues to purchase up to an additional week of annual leave.
• Colleague recognition programs celebrating achievements both personally and professionally.
• Enhanced family-friendly policies to support you during significant life events.
• Colleague Dividend—sharing a portion of our profits with eligible colleagues.
• Paid volunteering days—spend three days per year volunteering, fully paid by us.
• Give as you earn—support charities meaningful to you.
• Healthcare Cashplan—contribute to a plan that helps cover healthcare expenses.
• Company Pension—access to a pension scheme with wellbeing resources.
• Life Assurance—free cover after a qualifying period, providing for your nominated beneficiaries.
• Personalized learning and development opportunities with access to various training programs.
• Wellbeing resources through our new campaign and tailored support.
• iTrent Financial Wellbeing (Wagestream)—flexible access to earned pay, savings, and financial tracking.
• Workflex options, including a 4-day week, 9-day fortnight, and hybrid working arrangements.

For more details on these benefits and more reasons to join us, visit Rewards and benefits - Central Coop (careers.coop)

Everyone is welcome. We’re happy to make reasonable adjustments to support all candidates throughout the recruitment process. Please specify any needs in the application form, and we’ll do our best to accommodate you.

Who are we?

Who are we?

We’re Central Co-op, a Member-owned and Member-led co-operative Society.

With us, you’re not just a colleague—you’re a Member, owning a share of the business.

You’ll have the opportunity to make a positive community impact, join us in creating a sustainable Society, and work alongside passionate team members who support your growth. To learn more about working with us, visit our website www.careers.coop