Conduct Specialist

McNeil & Co.; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading global insurer based in London is looking for a qualified individual to support the Head of Conduct and Product in managing the conduct team. Responsibilities include conduct risk assessments and ensuring excellent customer service. The ideal candidate has strong conduct knowledge and the ability to communicate effectively at all levels. This opportunity offers a chance to grow within a collaborative environment.

Qualifications

• Technical knowledge of the conduct and compliance framework.
• Ability to multi-task and be highly organised.
• Strong data analytic skills.
• Strong track record of working collaboratively to deliver successful outcomes.
• Ability to communicate effectively at all levels.

Responsibilities

• Support the Head of Conduct and Product in managing the daily workload of the conduct team.
• Participate in the annual reviews of product offerings.
• Complete conduct risk assessments across varying lines of business.
• Provide conduct support and assistance to business partners.
• Assist with the analysis of conduct MI and 'lessons learned'.

Job description

time left to apply End Date: December 31, 2025 (30+ days left to apply)

job requisition id R25_244

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Key Tasks and Responsibilities

Support the Head of Conduct and Product in managing the daily workload of the conduct team

Participate in the annual reviews of Arch’s product offerings

Complete conduct risk assessments across varying lines of business

Provide conduct support and assistance, both internally and to our third-party business partners e.g. coverholders and DCAs

Assist with the analysis of conduct MI and “lessons learned” to ensure Arch meets its desire to provide exceptional customer service

Role Requirements & Skills

Technical knowledge of the conduct and compliance framework

Ability to multi-task and be highly organised

Strong data analytic skills

Strong track record of working collaboratively to deliver successful outcomes

Ability to communicate effectively at all levels

Qualifications

Minimum A level standard preferred

Chartered Insurance Institute qualifications, or University degree (or similar) desirable

Experience

Strong conduct background, with working knowledge of FCA conduct/customer requirements from an insurance perspective.

Experience in the Lloyd’s market preferable but not essential

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

14101 Arch Europe Insurance Services Ltd

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Key Tasks and Responsibilities

• Support the Head of Conduct and Product in managing the daily workload of the conduct team

• Participate in the annual reviews of Arch’s product offerings

• Complete conduct risk assessments across varying lines of business

• Provide conduct support and assistance, both internally and to our third-party business partners e.g. coverholders and DCAs

• Assist with the analysis of conduct MI and “lessons learned” to ensure Arch meets its desire to provide exceptional customer service

Role Requirements & Skills

Skills / Competencies

• Technical knowledge of the conduct and compliance framework

• Ability to multi-task and be highly organised

• Strong data analytic skills

• Strong track record of working collaboratively to deliver successful outcomes

• Ability to communicate effectively at all levels

Qualifications

• Minimum A level standard preferred

• Chartered Insurance Institute qualifications, or University degree (or similar) desirable

Experience

• Strong conduct background, with working knowledge of FCA conduct/customer requirements from an insurance perspective.

• Experience in the Lloyd’s market preferable but not essential

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

14101 Arch Europe Insurance Services Ltd

Arch Capital Group Ltd. is a Bermuda-based specialty insurer that provides insurance, reinsurance and mortgage insurance on a worldwide basis. With a 20+-year track record of delivering results and a coveted position on the S&P 500 index, Arch is a great place to grow your career.

Arch Capital Group Ltd. (Arch) and its affiliates take your interest in working here very seriously.

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We never make job offers without a formal, in person, interview process.

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