Concierge Officer

London College of Beauty Therapy; London; On-site; GBP 20,000 - 27,000; Part time

Job summary

Le London College of Beauty Therapy recrute un Concierge Officer à temps partiel. Vous serez responsable de la gestion quotidienne des opérations pour étudiants et visiteurs, tout en incarnant les valeurs d'accueil et d'organisation de l'institution. Le poste requiert d'excellentes compétences d'adaptation et de communication. De nombreux avantages, y compris des qualifications professionnelles financées et une bonne rémunération familiale.

Benefits

Vérifications compétentes pour qualification professionnelle

Options de congé flexibles

Qualifications

• Niveau d'éducation générale satisfaisant.
• Expérience dans un environnement axé sur le client ou scolaire.
• Compétences organisationnelles solides.

Responsibilities

• Être le premier point de contact pour les étudiants et le personnel.
• Gérer les requêtes et la logistique quotidienne.
• Créer un environnement accueillant.

Skills

Organisation

Communication verbale et écrite

Proactivité

Adaptabilité

Education

Grade C ou équivalent en anglais

Certificat de premiers secours

Tools

Microsoft 365

Job description

Concierge Officer
Education for Industry Group
Part-time – 2.5 days per week (Wednesdays, Fridays, and a 0.5 day to be confirmed), Term Time Only
Permanent
London College of Beauty Therapy (LCBT): Fashion Street – 3-5 Fashion Street, London - E1 6PX

About the Role

Join the EFI as a Concierge Officer!

Be the first point of contact and the heartbeat of EFI Group, ensuring seamless daily operations for students, staff, and visitors. From handling queries to managing logistics, you’ll enhance experiences and help create a thriving, welcoming environment.

We’re looking for a professional, adaptable team player with exceptional organisation and communication skills. If you’re proactive, positive, and passionate about delivering outstanding service, we’d love to hear from you!

About You

• Qualifications:A good general level of education, including Grade C or equivalent in English, and a First Aid Certificate/DSL trained (or a willingness to train).
• Experience:Previous experience in a school/college or customer-focused environment, with a proven ability to engage professionally with young people.
• Expertise:Strong organisational and time-management skills to manage a busy workload, proficiency in IT (including Microsoft 365), and excellent verbal and written communication skills with the ability to model aspirational behaviours for students.
• Passion:Positive, adaptable, and proactive, with a flexible approach to prioritising EFI’s needs. You’ll be a collaborative team player, committed to high standards, modelling the EFI Group values, and maintaining a security-conscious mindset with a dedication to personal and professional growth.

If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further.

Why The EFI?

We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including:

• Funded professional qualifications, personal growth allowance and annual CPD.
• Generous and flexible leave options, including an around-the-world trip after five years of service.
• Market-leading family-friendly pay, including six months of fully paid maternity, adoption, and shared parental leave.
• Monthly wellbeing allowance and financial loan options to support your financial health.

Salary:

Pro rata of £26,550 per annum FTE, subject to qualifications and experience

How to apply/Next Steps:

Create an account via our website, click 'Start Application' and submit your completed application form.You can find ourEFI Application Formhere.

Closing Date:

8am on Monday, 28 July 2025

Interviews/Recruitment Day:

31 July - 1 August 2025 in-person at LCBT Fashion Street – 3-5 Fashion Street, London - E1 6PX

More Information/Contact us:

For more information about the EFIGroup, visit ourEFI,FRAandLCBTwebsitesand refer to the job description.

Please [e-mail] further information.

The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer.

Thank you for sharing our values and commitment to student safety.