Concierge (Harrow HA2)(40hr/wk)

Secure On Site Private Security Services; London; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading security services company is looking for a Concierge to join their team in Harrow, London. This full-time position involves managing front desk operations, ensuring a secure environment, and providing exceptional customer service to residents and visitors. The ideal candidate will possess strong communication skills and a professional appearance, along with a welcoming attitude to enhance the customer experience.

Benefits

Uniform provided

Full training

Holiday pay

Pension contributions

Qualifications

• Experience in a concierge or customer service role preferred.
• Professional appearance and communication skills required.
• Ability to use building management systems.

Responsibilities

• Serve as first point of contact for residents and visitors.
• Manage front desk operations, including calls and deliveries.
• Maintain safety by monitoring CCTV and controlling access.

Skills

Customer service

Interpersonal skills

Communication

Calmness under pressure

Tools

Security management systems

Computer skills

Job description

Job Overview:
We are seeking a well-presented, professional, and customer-focused Concierge to join our team at a residential or commercial development in Harrow. This full-time role is ideal for someone with strong communication skills, a welcoming attitude, and a passion for delivering exceptional service.

Job Title: Concierge

Location: Harrow, London

Hours: 40 hours per week (Full-Time)

Salary: Competitive

Start Date: Immediate start available

Key Responsibilities:

• Serve as the first point of contact for residents, visitors, and contractors
• Manage front desk operations, including handling calls, emails, and deliveries
• Maintain a secure and safe environment by monitoring CCTV, controlling access, and reporting incidents
• Assist residents and guests with general enquiries or concerns
• Log and manage keys, parcels, and maintenance requests
• Liaise with property management and support teams as needed
• Ensure the lobby and communal areas are clean, tidy, and presentable at all times

Requirements:

• Excellent customer service and interpersonal skills
• Professional appearance and confident communication
• Previous experience in a concierge, customer service, or front-of-house role – preferred
• Basic computer skills and ability to use security or building management systems
• Ability to remain calm and helpful under pressure
• Right to work in the UK

Schedule:

Monday 8:00am - 16:00pm

Tuesday 8:00am - 16:00pm

Wednesday 8:00am - 16:00pm

Thursday 8:00am - 16:00pm

Friday 8:00am - 16:00pm

Benefits:

• Uniform provided
• Full training
• Holiday pay and pension contributions

Apply Here