Concierge / Duty Manager

Temp All Staffing; Billericay; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading staffing agency is seeking a dedicated Concierge Manager to oversee guest services at a reputable apartment complex in Billericay. The role involves supervising operations, providing personalised assistance to residents, and ensuring a welcoming environment. Candidates should have proven experience in a similar position, excellent communication skills, and a proactive attitude.

Benefits

Competitive pay

Company pension

Onsite parking

Full training and induction

Qualifications

• Proven experience as a duty manager or concierge manager.
• Ideally from a private apartment or hotel environment.

Responsibilities

• Supervise daily operations of the apartment complex.
• Provide personalised assistance and service to residents.
• Uphold high standards of etiquette when handling inquiries.

Skills

Strong communication

Organisational skills

Job description

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Temp All Staffing are seeking a dedicated and proactive Concierge Manager, on behalf of our client, to oversee guest services of a reputable apartment complex. You will be responsible for providing personalised assistance and service to residents.

• Competitive pay
• Company pension
• Onsite parking
• Full training and induction

Shifts

• Monday to Friday, 9am – 1pm

The Role

• Supervise daily operations of the apartment complex, and ensure the smooth operation of the building
• Provide personalised assistance and service to residents
• Act as a first point of contact for residents inquiries, upload high standards of etiquette when handling inquiries
• Act as a first point of contact for residents, uphold high standards of etiquette when handling customer inquiries
• Maintain a clean, safe, and welcoming environment for residents requiring light cleaning/ maintenance duties
• Taking in post
• Keeping an accurate log of number plates, flagging any unapproved access

Your Experience/ Requirements

• Proven experience in working as a duty manager or concierge manager, ideally within a private apartment, or hotel environment
• Strong communication and organisational skills
• Must drive or live within a walkable distance to the apartment complex