Concierge / Driver

Medirest Signature; Cambridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

A hospitality company is seeking a motivated individual to join their Concierge team in Cambridge. The role involves welcoming guests, providing local recommendations, and assisting with reservations. Candidates should possess a manual driving license, excellent communication skills, and a passion for hospitality.

Benefits

Free meals when on duty

Career development programs

Discounted hotel nights

Team member referral program

High street discounts

Holiday entitlement increasing yearly

Discounted dental and health cover

Free parking

Subsidised taxi scheme

Guest experience day after probation

Qualifications

• Must have a manual driving licence and 2 years of driving experience.
• Friendly and passionate with excellent knowledge of the local area.
• Ability to connect with guests and provide recommendations.

Responsibilities

• Work directly in the hotel lobby as part of the Concierge team.
• Welcome guests and assist them with directions, reservations, and local recommendations.

Skills

Communication

Customer Service

Job description

You are the Key to our success!

WELCOME TO A WORLD OF OPPORTUNITIES

No two days or two hotels are the same, but our spirit and passion for hospitality always bring all our teams together to create a culture of inclusiveness, positivity, and drive to achieve our common goal: “To share the light and warmth of hospitality”. With comprehensive training, resources, and support from managers and colleagues, there are always opportunities to develop and grow.

A WORLD OF REWARDS

A manual driving licence is essential for this position. For insurance purposes, you must have 2 years of driving experience and be over 25 years of age. You do not need to own a car.

·Hourly Rate of £12.27

·Free and healthymeals when on duty

·Grow your Career!

·Personal Development programs designed to support you at every step of your career

·A chance to make a difference through our Corporate Responsibility programs – Find out what and how we are doing (https://cr.hilton.com)

·Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

·Team Member Referral Program

·High street discounts: with Perks at Work

·Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

·Discounted dental and health cover

·Free Parking

·Subsidised Taxi Scheme

·Guest Experience Day after successfully passing probation

·Modern and inclusive Team Member areas

You will join the Concierge team, working directly in the hotel lobby.

You enjoy having and showcasing a perfect knowledge of the local area. You will give the warmest welcome to our guests and will help them with recommendations, directions, and reservations for transport, attractions, and restaurants.

Are you a friendly and passionate hotelier, with a knack for making instant connections, recommendations, and building lasting relationships? Then this is the job for you!

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each stay magical. That’s why at Hilton, Every Job Makes the Stay.

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