Concierge

Sodexo Group; High Wycombe; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading facilities management company located in High Wycombe is seeking a Concierge to enhance client and visitor experiences. The role involves greeting guests, managing front-of-house operations, and collaborating with teams to ensure a seamless workplace. Ideal candidates bring strong interpersonal skills, organizational abilities, and a proactive attitude towards improving customer satisfaction. Competitive benefits include wellbeing support and opportunities for growth.

Benefits

Unlimited access to wellbeing support

Employee Assistance Programme

24-hour virtual GP service

Discounts scheme

Pension plan

Opportunities for growth and development

Bike to Work scheme

Enhanced benefits and leave policies

Qualifications

• Previous experience in client-facing or hospitality role preferred.
• Excellent interpersonal and communication skills required.
• Proficiency in office software mandatory.
• Strong organizational abilities and attention to detail.

Responsibilities

• Greet and assist employees, clients, and visitors warmly.
• Deliver consistent front-of-house operations.
• Collaborate with internal teams for a seamless experience.
• Host workplace events and client activities.
• Handle incoming communications accurately.
• Maintain a tidy, organized office environment.

Skills

Interpersonal skills

Communication skills

Organizational abilities

Attention to detail

Positive attitude

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

At Sodexo, we’re passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. So, whilst you enhance comfort and convenience, we'll enhance your career!

As a Concierge with Sodexo, you'll be the welcoming face of our vibrant corporate site, offering a helping hand to ensure flawless workplace operations and shape that all-important guest experience. Enjoy a role where you’ll love what you do.

What you'll do:

1. Greet and assist employees, clients, and visitors with warmth and professionalism.
2. Deliver consistent front-of-house operations, including reception, visitor sign-ins, communal areas, and meeting room coordination.
3. Collaborate with internal teams and external vendors to support a seamless workplace experience.
4. Host workplace events and client activities, and proactively escalate maintenance or facilities issues to the appropriate teams.
5. Handle incoming communications and ensure messages are delivered accurately and efficiently.
6. Maintain a tidy, organized, and presentable office environment.

What you'll bring:

1. Previous experience in a similar client-facing or hospitality role is a plus, but excellent interpersonal and communication skills are key.
2. A positive, energetic, and proactive attitude with a passion for exceeding customer expectations.
3. Proficiency in office software (e.g., Microsoft Office, Excel, PowerPoint, Outlook).
4. Strong organizational abilities and attention to detail.

Why Sodexo?

Working with Sodexo is more than a job; it’s a chance to be part of something greater. Belong to a company and team that values you for who you are. Act with purpose and make an impact through your everyday actions. Thrive in your own way.

We offer a range of perks, rewards, and benefits for our colleagues and their families, including:

• Unlimited access to an online platform offering wellbeing support.
• An extensive Employee Assistance Programme for everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing.
• Access to a 24-hour virtual GP Service.
• Sodexo Discounts Scheme, offering great deals 24/7 across popular retailers.
• Save for your future by joining the Pension Plan.
• Opportunities for growth and development through various learning tools.
• Bike to Work Scheme to support environmental efforts and fitness.
• Enhanced benefits and leave policies through Sodexo UK and Ireland.

A little more about Sodexo:

Our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers daily through our On-Site Food and FM Services, Benefits & Rewards Services, and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces-friendly employer and welcome applications from people with diverse experiences, backgrounds, and identities. We encourage employee involvement in our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability Network, SoTogether, Generations, and Origins.

We’re a Disability Confident Leader employer, dedicated to changing attitudes towards disability and ensuring disabled people can fulfill their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum criteria.

Click here to learn more about our efforts to promote an inclusive culture.

Ready to be part of something greater?

Work with the best in the business.

Sodexo reserves the right to close this advert early if we receive a high number of applications.