Concierge

Adullam Homes Housing Association Limited; Buxton; On-site; GBP 25,000; Full time

Job summary

Adullam Homes Housing Association is seeking a Waking Night Concierge for their supported accommodation in Buxton and High Peak. This role involves providing assistance to young residents during the night, ensuring safety, and responding to incidents. The successful applicant will work 37.5 hours per week with a competitive salary and benefits, including training opportunities and annual leave.

Benefits

Competitive Annual Leave

Training and career advancement

Discounted Goods and services

Pension

Access to Westfield Health and Westfield Rewards

Life Assurance

Wellbeing programmes

Refer a friend policy

Qualifications

• Knowledge from on the job experience and/or additional qualification.
• Experience in handling incidents and maintaining safety.

Responsibilities

• Monitoring the service overnight from 8pm to 8am.
• Responding to needs of young people and addressing incidents.
• Lone-working on-site out of hours.

Skills

Monitoring

Persuasiveness

Incident Handling

Education

On-the-job experience or additional qualification

Job description

Social network you want to login/join with:

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

cf698c14b791

Job Views:

4

Posted:

07.07.2025

Expiry Date:

21.08.2025

col-wide

Job Description:

Location: Buxton and High Peak

Salary: £24,570 per annum

Job title: Concierge

A fulfilling and exciting opportunity available for a Waking Night Concierge post in our young people’s supported accommodation service in Buxton and High Peak.

• Adullam Homes Housing Association Ltd supports vulnerable individuals and households.
• We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.

Purpose of the role

• This role is a key member of the team, providing out of hours assistance to 12 young people within a 24 hour supported accommodation setting.
• Job holder will be expected to monitor the service overnight on a waking night from 8pm to 8am.
• They will have acquired knowledge through on the job experience and/or additional qualification.
• Most work undertaken will be of routine nature requiring the job holder to follow established practices, procedures and policies. Where incidents arise then job-holder will be the first point of contact and will be required to respond to the needs of young people, incidents and follow procedures to maintain safety and security of residents.
• There will be requirement for lone-working on-site out of hours.
• The job holder will be required to display a degree of persuasiveness during the handling of incidents.
• The actions and decisions undertaken by the job holder will be determined predominantly by established and routine practices and processes. Where work deviates from established practices e.g., safeguarding concerns or anti-social behaviour then the job holder will be the first responder and will be required to respond appropriately to address or diffuse situations and to escalate to on call cover or emergency services.

Please see the job description for more information.

Adullam offers the following benefits:

• Salary up to £24,570 per annum for 37.5 hours per week,
• Competitive Annual Leave (25 days annual leave and 2 extra days added for a year of no sick days each calendar year)
• Training and career advancement
• Discounted Goods and services
• Pension
• Access to Westfield Health and Westfield Rewards/Discounts
• Life Assurance (4x Basic annual salary from the start of employment)
• Multidimensional wellbeing programmes and family-friendly policies for staff
• Refer a friend policy

We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process.

Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to Enhanced with Barred List Adult and Child DBS check, scrutiny of employment history and robust references checks.

Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships.