Concession Store Manager (Mamas & Papas at M&S) - 12 mth FTC

Mamas & Papas; Broadstairs; On-site; GBP 30,000 - 40,000; Full time

Job summary

Mamas & Papas is seeking a Concession Store Manager for their new location within M&S in Broadstairs. The role involves leading a team, creating exceptional customer experiences, and managing store operations in a growing retail environment, perfectly suited for current retail managers or assistant managers looking to advance.

Benefits

33 days holiday, increasing up to 40 with service

Company Bonus Schemes

Employer pension contribution from day 1

Significant staff discounts

Subsidised health & critical illness cover

Supportive family related leave policies

Employee Recognition and Appreciation Schemes

Qualifications

• Experience in retail management or an assistant role is preferred.
• Strong leadership skills to inspire a team.
• Passionate about delivering excellent customer service.

Responsibilities

• Lead and develop a team of 8 in a new store.
• Create memorable customer experiences.
• Manage store operations and drive sales.

Skills

Leadership

Customer Experience

Team Development

Job description

Social network you want to login/join with:

Concession Store Manager (Mamas & Papas at M&S) - 12 mth FTC, Broadstairs

col-narrow-left

Client:

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

4950fa80c480

Job Views:

16

Posted:

22.06.2025

Expiry Date:

06.08.2025

col-wide

Job Description:

*Not often do roles pop up where you can put smiles on so many faces, creating magical moments your customers will cherish forever.

*Not often do roles come up where you’re encouraged to be proactive, be different in putting a store on a map.

*Not often do roles pop up for a retailer actually opening new sites in the current market, where you can make a store your own, with freedom & job security.

....Well here's one for you.

At Mamas & Papas we’re not only the award winning No.1 brand in baby & nursery products but we’re also the UK’s largest specialist baby/nursery products retailer with Mamas & Papas stores & sites all over the UK and Ireland.

Through amazing & continued brand growth, we’ve been opening up more and more of our beautiful little Mamas & Papas concession stores and now a partneship with Marks & Spencers (M&S). We’re therefore looking to recruit a CONCESSION STORE MANAGER for a new Mamas & Papas concession store in Westwood Cross, Broadstairs within M&S, leading, inspiring & developing your Mamas & Papas concession team of 8 to create these magical moments for an incredible community of new & expectant parents across Kent& surrounding areas on a12 month fixed term contract.

These mini stores are perfect for an Assistant Manager or Deputy Manager from a true customer experience perspective looking to take that step up into running their own store & team, their way.

Or, a current Store Manager, passionate about customer experience, with so many ideas, wanting to work for a business in growth that’s not afraid to try new things.

****

We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.

****

We're a Business that cares, so here's just some of our Benefits on offer:
• 33 days holiday, increasing up to 40 with service.
• Buy & Sell holiday schemes
• Company Bonus Schemes
• Employer pension contribution from day 1 enrolment.
• Significant staff discounts for family & friends from our shops & online
• Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
• Subsidised health & critical illness cover and insurances
• Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
• Supportive Foster Care & Carers Leave offering
• Support for Loss and Bereavement
• A Menopause Friendly Employer
• Employee Recognition and Appreciation Schemes
• At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope - want to see how we are going about it? Visit our website and view our "For the Future" commitment

....Oh, and a great bunch of people to work with too.

(NB*: All benefits subject to contracts and individual schemes criteria & terms)

We're Award Winning!!

FINALISTS: 2024 -Retail Week -"Happiest Retailer to Work For"