Compliance Specialist

Barclay Simpson; United Kingdom; Remote; GBP 45,000 - 65,000; Full time

Job summary

A leading company is seeking a Compliance Assurance Officer to join their Risk & Compliance team. This remote role focuses on monitoring compliance outcomes and ensuring regulatory standards in mortgage servicing, ideal for someone passionate about regulatory risk management and assurance strategies. The position offers a 12 month contract, providing dynamic opportunities for regulatory compliance professionals to deepen their expertise.

Qualifications

• Hands-on experience in monitoring or assurance within a regulated environment.
• Understanding of FCA regulations, particularly relating to mortgages.
• Comfortable using Microsoft tools and presenting findings.

Responsibilities

• Conduct monitoring and assurance activities per Oversight & Assurance Framework.
• Assess customer outcomes and identify systemic risks.
• Collaborate with teams to manage regulatory standards.

Skills

Monitoring

Assurance

Attention to detail

Stakeholder management

Education

CeMAP Level 3 or equivalent

Tools

Microsoft Excel

SharePoint

Job description

This range is provided by Barclay Simpson. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Compliance Assurance Officer

UK-based | Remote working model

Are you passionate about ensuring strong regulatory outcomes and confident assessing customer journeys in a mortgage servicing environment?

We’re looking for a Compliance Assurance Officer to join a dynamic and collaborative Risk & Compliance function, with a particular focus on outcomes monitoring, third-party oversight, and assurance. Please note - this is a 12 month fixed term contract requiring someone who is available to start within the next 2 months.

What You’ll Be Doing:

• Conduct monitoring and assurance activities in line with a structured Oversight & Assurance Framework.
• Assess customer outcomes from outsourced servicing activity and report on performance measures.
• Identify and escalate emerging themes or systemic risks to appropriate stakeholders.
• Develop testing frameworks and maintain structured audit trails for assurance activities.
• Collaborate with third-party servicers and internal operations teams to ensure risks are well managed and regulatory standards are met.
• Support quarterly reporting cycles and contribute to MI dashboards.
• Maintain up-to-date knowledge of relevant regulatory requirements (e.g., Consumer Duty, MCOB, CONC, SYSC).
• Analyse servicing data, SLAs and quality scores to highlight potential areas of concern.
• Foster constructive relationships across internal teams and external partners.

What We’re Looking For:

Essential Experience & Skills

• Hands-on experience in monitoring or assurance within a regulated environment.
• Understanding of FCA regulations, particularly relating to mortgages and consumer protection.
• Comfortable using Microsoft Excel and SharePoint to track actions and produce evidence trails.
• Confident working independently and presenting assurance findings in a clear, actionable manner.
• Excellent attention to detail and ability to spot trends or potential customer harm.
• Strong interpersonal skills and stakeholder management experience.
• Previous experience in mortgage servicing or working with third-party servicers.
• Knowledge of financial crime controls and data protection regulation.
• Familiarity with CeMAP Level 3 or equivalent qualification.

You’ll Thrive If You:

• Are naturally inquisitive and enjoy digging into root causes.
• Are organised, methodical, and comfortable working to a plan.
• Can bring structure and consistency to assurance reviews.
• Believe in improving customer outcomes, not just ticking boxes.

Why Join?

This role offers the opportunity to be part of a team that plays a pivotal role in regulatory risk management and third-party oversight. You’ll gain broad exposure to compliance monitoring, conduct risk, and assurance strategy—ideal for someone looking to deepen their expertise in regulatory compliance.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Accounting/Auditing, Legal, and Other

• Industries

  Banking and Financial Services

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