Compliance Quality Checker - Adults Social Care

iBC Healthcare; Chesterfield; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Fully paid training

Career progression

28 days’ holiday including bank hols

Maternity/paternity leave after prob.

Spot bonuses

Health Assured

Casual dress

Job summary

IBC Healthcare in Chesterfield is recruiting for a Team Leader to lead quality audits and regulatory compliance across services in the North Midlands, North West and South Yorkshire. Based in Chesterfield with hybrid working and travel.

You will oversee desktop and site audits, reporting findings, and supporting action plans to improve care quality and safety across multiple services.

Qualifications

• : Essential: Recent Team Leader experience in adult social care; extensive health and social care background; strong knowledge of CQC and regulatory standards; audit experience; familiarity with care management systems; meticulous and well-organised; able to build relationships at all levels; hold a UK driving licence.
• Desirable: Experience of using Nourish.

Responsibilities

• : Carry out desktop and on-site quality audits per CQC requirements and QA framework
• • Complete spot checks across services including waking nights
• • Record and report findings on electronic compliance system
• • Support Service Improvement Manager with action plans
• • Perform risk assessments to identify compliance risks and priorities
• • Review policies to meet standards
• • Capture positive outcomes with audit trail
• • Ensure service user wishes are heard and involve them in decisions
• • Compile information for regulators
• • Stay updated on regulatory changes and best practices
• • Maintain project files and admin tasks

Skills

Team Leader experience

Health and social care

Regulatory compliance knowledge

CQC standards

Audit processes

Care management systems

Attention to detail

Stakeholder collaboration

Driving licence

Nourish (tool)

Tools

Nourish

Job description

Salary: £30,264 per annum

Contract: Full-time, permanent

Hours: 40 hours per week, Monday to Friday

Location: Based in Chesterfield, with hybrid working and regular travel across our services in the North Midlands, North West and South Yorkshire

Ready to take the next step from Team Leader?

If you’ve led shifts in adult social care and you’re the person who spots what others miss, this is your chance to move into quality and compliance and make a difference across a whole organisation, not just one service.

What you’ll be doing

• Carrying out desktop and on-site quality audits in line with CQC requirements and IBC’s Quality Assurance Framework
• Completing spot checks across residential and supported living services, including waking night shifts
• Recording and reporting findings accurately on our electronic compliance system
• Supporting the Service Improvement Manager to create and deliver tailored action plans
• Carrying out risk assessments so services understand their compliance risks and priorities
• Reviewing documentation, policies and procedures to make sure they meet CQC, contractual and health and safety standards
• Capturing and sharing positive outcomes from services, with a clear audit trail of decisions, actions and results
• Making sure the wishes and needs of the people we support are heard, and promoting choice and involvement in decision-making
• Gathering information internally in response to requests from regulators
• Keeping up to date with regulatory changes and best practice
• Maintaining project files and general administration

What we’re looking for

Essential

• Recent experience in a Team Leader role (or above) in an adult social care setting
• Extensive experience in health and social care
• Good knowledge of regulatory compliance and CQC standards
• Experience of audit processes
• Experience of using care management systems
• Exceptional attention to detail and strong organisational skills
• The ability to build positive, collaborative relationships with colleagues at all levels
• A full UK driving licence and access to your own vehicle

Desirable

• Experience of using Nourish

What you’ll get in return

• Competitive salary, reviewed annually
• Fully paid training and a comprehensive induction
• Funded qualifications and clear career progression
• 28 days’ paid holiday (including bank holidays)
• Enhanced maternity, paternity, adoption and compassionate leave after probation
• Spot bonuses for going above and beyond
• Reward and recognition schemes, plus long service awards
• Access to Health Assured, our employee assistance programme
• Casual dress, with no uniform

About IBC Healthcare

IBC is a leading health and social care provider supporting hundreds of adults with learning disabilities, autism, complex needs and mental health needs. We invest heavily in support and training so every colleague has what they need to do their best work, and our people tell us it shows:

• 97% of our workforce would recommend IBC as a great place to work
• 93% expect to stay with IBC for the next 3-5 years

INDMP