Compliance & Performance Lead

Ark Housing Association Ltd; City of Edinburgh; Hybrid; GBP 34,000 - 41,000; Full time

Benefits offered by this job

4-day working week with no loss of pay

Hybrid working

Generous annual leave

Employee benefits

Job summary

Ark Housing Association Ltd in Edinburgh is seeking a Compliance & Performance Lead for a hybrid role. The position is 32 hours per week with a salary of £37,317.25 per annum and a closing date of 30 October 2026. The role focuses on governance, data protection, FOI, performance insights and policy development.

You will train colleagues, support audits and work to continuously improve services across the organisation, with a flexible start/finish pattern and a supportive environment.

Qualifications

• Experience in a compliance, governance or performance role.
• Understands data protection legislation and regulatory requirements.
• Excellent organisational and communication skills.
• Able to analyse information, identify risks and propose practical solutions.
• Confident in building relationships and influencing stakeholders.
• Committed to continuous improvement and delivering high-quality outcomes.

Responsibilities

• Lead on compliance and performance activities across Ark.
• Manage complaints and embed learning across the organisation.
• Lead Data Protection and GDPR compliance efforts.
• Coordinate Freedom of Information and Environmental Information requests.
• Support equality monitoring and reporting requirements.
• Monitor performance information and help managers use data to improve services.
• Develop and review policies, procedures and guidance.
• Deliver training and advice on compliance and governance.
• Support audits, regulatory returns and organisational improvement projects.

Skills

Compliance experience

Governance knowledge

Data protection

Stakeholder management

Analytical thinking

Communication skills

Job description

Location: Hybrid, Lochside House, Edinburgh, EH12 9DT Salary: £37,317.25 Full time Closing Date: 30/10/2026

Compliance & Performance Lead

Hours: 32 hours per week (Full Time) Salary: £37,317.25 per annum Location: Hybrid 2 days at Edinburgh Office/ 2 days at home.

A role that values your time as much as your skills.

At Ark, the corporate service roles are based on a 4-day working week with no loss of pay. It’s part of how we work – not a pilot, not a perk, and not something you have to earn.

This way of working is new for us, but a deliberate choice. We believe it supports better focus, healthier workloads and more sustainable performance for our people and the organisation.

We are now looking for a Compliance & Performance Lead. This is an excellent opportunity for someone with experience in compliance, governance or performance who enjoys building positive relationships, solving problems and driving improvements across an organisation.

What you'll do

You'll take the lead on a range of compliance and performance activities across Ark, including:

Managing complaints and ensuring learning is embedded across the organisation.

Acting as the lead for Data Protection and GDPR compliance.

Coordinating Freedom of Information and Environmental Information requests.

Supporting equality monitoring and reporting requirements.

Monitoring performance information and helping managers use data to improve services.

Developing and reviewing policies, procedures and guidance.

Delivering training and advice to colleagues on compliance and governance matters.

Supporting audits, regulatory returns and organisational improvement projects.

What we're looking for

We're looking for someone who:

Has experience working in a compliance, governance, audit or performance-related role.

Understands data protection legislation and regulatory requirements.

Has excellent organisational and communication skills.

Can analyse information, identify risks and find practical solutions.

Is confident building relationships and influencing stakeholders at all levels.

Is committed to continuous improvement and delivering high-quality outcomes.

At Ark, you'll be part of an organisation that makes a real difference to people's lives every day. We offer a supportive and flexible working environment, generous annual leave, excellent family-friendly policies and access to a range of employee benefits.

If you're looking for a role where your work will have a genuine impact, and where you can help shape and improve how we work as an organisation, we'd love to hear from you.

Why Work With Us?

Alongside our 4-day working week, we also offer:

Hybrid working and flexible start and finish times;

A generous annual leave allowance, with additional leave awarded as your service grows;

4% contributory pension;

Employee Assistance Programme and wellbeing support;

Employee discounts, access to Blue Light Card and Cycle to Work scheme;

Annual leave buy & sell options.

Ark is a values-driven housing and social care organisation. We aim to create inclusive communities where people can live with dignity, independence and a sense of belonging – and that starts with how we treat our colleagues.

If you have any questions please contact theRecruitment Team on 0131 447 9027 or at [e-mail] .

Closing Date - Friday 30th October, 5pm

Interviews will take place on Monday 9th November at our Lochside office - 3 Lochside Way, Edinburgh, EH12 9DT.