Compliance, Performance and Operations Manager

Nottingham University Hospitals NHS; Nottingham; On-site; GBP 40,000 - 50,000; Full time

Job summary

A prominent health institution in Nottingham is seeking a Facilities Compliance, Performance and Operations Manager. The ideal candidate will possess a degree and extensive managerial experience in a healthcare setting, demonstrating strong analytical and communication skills. Join a diverse team committed to delivering exceptional services and making a significant impact in patient care.

Qualifications

• Experience in managing a variety of healthcare projects.
• Sustained professional development in facilities management.
• Proven track record in the NHS or similar healthcare settings.

Responsibilities

• Produce and analyze complex numerical and written information.
• Manage compliance performance for the facilities department.
• Liaise with multi-disciplinary project teams and external consultants.

Skills

Management

Persuasion

Communication

Analytical skills

Education

Degree level qualification in relevant discipline

Master's level education in facilities management

Job description

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Detailed job description and main responsibilities

Please refer to the job description and person specification attached to the advert for the full details.

Person specification

Training & Qualification

Essential criteria

• Educated to Degree level or equivalent in a professional qualification or relevant experience in the specific discipline at a comparable level for a proven significant time.
• Further specialist knowledge facilities management knowledge or experience to Masters level equivalent.
• Sustained record of continued professional development

Experience

Essential criteria

• Significant proven management experience
• Knowledge of Healthcare/National Standards
• Proven track record of managing a variety of projects
• Experience of preparing and presenting reports and complex information, written and verbal to a range of audiences including writing policies/ procedures and protocols
• A clear understanding of the use of performance metrics to drive improvement
• Ability to quality assure information prior to being presented to the senior management team

Desirable criteria

• Experience of Facilities Management environment - particularly related to health care.

Communication & Relationship

Essential criteria

• Utilise persuasive, motivational and negotiating skills with empathy, to engage effecticely with NUH colleagues, Staff Side, contractors and suppliers, in negotiations.
• The postholder will be required to liaise and work collaboratively with multi-disciplinary project teams, external professional design consultants and contractors if and when required.
• Ability to provide and receive, analyse and translate to different teams, highly complex data and information to maintain performance and facilitate service improvement

Analytical and Judgement

Essential criteria

• The postholder will be required to produce and/or analyse and interpret complex numerical and written information and be able to resolve issues surrounding conflicts of interest and data.
• Ability to use a number of different data sources - Nervecentre, MiCAD, Food ordering systems, PLACE and Accessing Model Hospital Data.
• The postholder will be responsible for setting, monitoring and reporting on the facilities department compliance performance
• The postholder shall provide a full and flexible business administration and compliance service, fully utilising appropriate Trust systems

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Applicants are kindly requested to refrain from using AI at any stage during the recruitment process.

Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.

Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.

Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application

NUH are now able to offer application completion support and interview preparation support. Please follow the link to book onto our sessions: Support for NUH Job Applications

If you are aged 16 or 17 and applying for a role that is more than 20 hours a week, please be aware that you will be asked to commence an Apprenticeship within the Trust alongside your role, as long as there is a suitable apprenticeship standard available. This is in line with the current guidance in England that whilst young people under the age of 18 can leave school (on the last Friday in June) they must then do one of the following:

• Stay in full-time education, for example at a college
• Start an Apprenticeship
• Spend 20 hours of more a week working or volunteering, while in part-time education or training

For more details visit; School leaving age - GOV.UK (www.gov.uk)

Salary: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are 'at risk' of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

International Recruitment: If you are applying for a role with us from outside of the UK then please read the guidance on applying for a health or social care job in the UK from abroad.

ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.

Consent:

• Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
• Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£49.50 for enhanced and £21.50 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month's pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
• For more information about our organisation and the career opportunities available, please visit our website and/or follow us on Instagram, Twitter and Facebook

Employer certification / accreditation badges

Documents to download

• Facilities Compliance, Performance and Operations Manager (PDF, 327.3KB)
• Facilities Compliance, Performance and Operations Manager PS (PDF, 183.8KB)
• Mindful Employer (PDF, 242.5KB)
• Equality and Diversity (PDF, 122.3KB)
• Equal Opportunities (PDF, 57.4KB)
• Disability Confidence Scheme (PDF, 51.0KB)
• Rehabilitation of Ex Offenders (PDF, 106.0KB)
• Application Process Booklet (PDF, 24.8MB)