Compliance Operations Coordinator

ISS Facility Services; City of Westminster; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global workplace management leader is seeking a Compliance Operations Coordinator in London. The role involves ensuring safe and compliant client sites, managing subcontractors, and coordinating requests among various stakeholders. Ideal candidates will possess strong organizational and technical skills, with proficiency in Maximo and Microsoft Office. This position is internal only, emphasizing team dynamics and operational excellence.

Qualifications

• Strong organizational and technical coordination skills.
• Ability to thrive in a fast-paced environment with diverse stakeholders.
• High levels of attention to detail.

Responsibilities

• Coordinate safe and compliant client sites.
• Log and track work orders via Maximo.
• Manage subcontractors and monitor performance.
• Prepare compliance reports for stakeholders.

Skills

Organizational skills

Technical coordination

Communication skills

Proficiency in Maximo

Proficient in Microsoft Office

Tools

Maximo

Microsoft Excel

FMS

Insight

Coupa

RotaCloud

Job description

ISS Compliance Operations Coordinator

Location: London, E14 9SH

Hours of work: 45

Contract Type: Permanent

This role is INTERNAL ONLY. We are not currently accepting external applications. External applicants applying now will not be considered.

We are seeking a Compliance Operations Coordinator to join our boutique technical solutions team. Acting as the central link between client operations, ISS KAN, and subcontractors, you will coordinate safe, efficient, and quality-led reactive and planned engineering solutions.

Job Description

In this role, you will leverage your technical operations knowledge to streamline processes, manage resources, and report activities to ensure smooth service delivery. You will work across multiple platforms, collaborate with preferred supply partners, and coordinate closely with colleagues in NRM, KAN, and Operations Performance.

This is an excellent opportunity for someone with strong organizational and technical coordination skills who thrives in a fast-paced environment with diverse stakeholders.

Key Responsibilities

1. Ensure client sites are safe, compliant, and well-documented in accordance with standards and regulations.
2. Serve as the main point of contact, coordinating requests between clients, ISS teams, and stakeholders.
3. Log, allocate, and track reactive work orders via Maximo, prioritizing to meet KPIs and business needs.
4. Maintain and update PPM trackers, ensuring timely completion of planned works and statutory compliance.
5. Manage subcontractors, including handling quotations, purchase orders, permits, and performance monitoring.
6. Track and report on costs, WIP, and compliance data, preparing reports for stakeholders.
7. Support mobilization, asset management, audits, and tender opportunities to deliver operational solutions.
8. Maintain strong knowledge of FM maintenance processes and ISS ways of working.
9. Demonstrate high levels of organization, accuracy, and attention to detail.
10. Exhibit excellent written and verbal communication skills.
11. Proficient in Maximo or similar CAFM systems.
12. Skilled in Microsoft Office (especially Excel) and ISS platforms (FMS, Insight, Coupa, RotaCloud).
13. Manage time effectively, prioritizing tasks to meet deadlines.
14. Be adaptable, service-focused, and passionate about workplace experience.

The Company

ISS is a global leader in workplace and facility management, dedicated to connecting people and places to improve the world of work. We understand the user experience intimately and strive to deliver high standards through innovative solutions, passionate people, and responsible business practices.

We offer a challenging and rewarding career environment where everyone can develop, grow, and make a difference. We are committed to diversity and inclusion, welcoming applicants of all ages, disabilities, gender identities, and backgrounds.