Compliance Officer – Insurance

To be a positive member of the Compliance Team in the UK that acts as a safeguard for the business, promotes ethical practices, ensures regulatory compliance, mitigates risk and supports the overall wellbeing of the company as well as for our clients.

Company Vision

To build a large, European, independent, family-owned insurance brokerage group in which talents blossom and client satisfaction is continually high.

Key Accountabilities

1. Keep up to date with, and understand, relevant laws and regulations and communicate and cascade these in a way that is appropriate for the business.
2. Support the business with ongoing projects to ensure regulatory changes are understood, policies & procedures remain relevant and suitable training is provided.
3. Update documentation as appropriate for the business to remain compliant.
4. Positively support the auditing and role plays across all business areas ensuring that the experience is good for all concerned, feedback is provided, and development opportunities are understood and supported.
5. Support the business meet its growth aspirations by supporting new business pitches, agreeing TOBAs, etc., and participate in company projects and initiatives.
6. Support the Head of Compliance with responding to the regulators or PI insurers requests for information and ensure responses are made in a timely way.
7. Support the Head of Compliance with updating the Board in a timely way.
8. Support the Head of Compliance in actions arising from the ongoing Risk Committee process.
9. Monitor and report on available management data which allows the business to better understand and respond to any regulator or customer demands and expectations such as fair value.
10. Manage complaints and the complaints process to ensure that individuals are dealt with in a timely and appropriate way.
11. Support other functions such as HR in understanding and managing non-financial risks.
12. Support and cover the Head of Compliance in all aspects of role as needed and ensure market knowledge is at a high level.