Compliance Officer

Concept Housing Association; Oldbury; On-site; GBP 30,000 - 37,000; Full time

Job summary

A property management organization in Birmingham seeks a Compliance Officer responsible for ensuring all properties meet legal and regulatory standards. You will track compliance, monitor provider performance, and enhance policies. Ideal candidates have qualifications in property management and awareness of health and safety guidelines. This is a full-time permanent role offering up to £36,244 per annum.

Qualifications

• Experience in property, estates management, facilities, or surveying.
• Awareness of health and safety principles in compliance environments.

Responsibilities

• Ensure compliance with legal and regulatory requirements.
• Monitor provider performance and resolve non-compliance issues.
• Maintain records to support operational performance.

Skills

Knowledge of asset management principles

Strong communication skills

Health and safety awareness

Education

Relevant qualification in property management

Job description

Compliance Officer (Birmingham)

Birmingham

Up to £36,244 per annum

Permanent, full time

Main Purpose of the Role

The Compliance Officer will be responsible for ensuring that assigned accounts and properties meet all legal, statutory, contractual, and regulatory requirements. This role involves working collaboratively with colleagues, providers, and stakeholders to maintain high standards of safety and compliance across Concept’s property portfolio.

The postholder will monitor provider performance, resolve non-compliance issues within agreed timescales, and ensure accurate record keeping across asset databases and systems. This role will also support the development of policies and procedures that enhance compliance and safety that contribute to the organisation’s strategic objectives.

Key Responsibilities

As the Compliance Officer, you will work closely with asset and compliance colleagues to ensure statutory compliance is consistently achieved. You will liaise with providers to monitor performance, conduct regular contract meetings, and ensure any underperformance is addressed through developing clear action plans.

You will be responsible for tracking compliance actions, conducting due diligence checks, and maintaining accurate records to support operational performance and decision-making. Your insights will contribute to the ongoing development of policies and procedures that improve safety and compliance.

You will provide guidance, and support colleagues by building and maintaining strong relationships across the organisation and with our external partners. Your role will also involve identifying opportunities for service improvement and innovation, while ensuring that all assets remain safe, well maintained, and are financially sustainable.

In addition to your core duties, you will contribute to wider projects and take personal responsibility for health and safety, and the wellbeing of yourself and others.

The Desirable Skills And Qualifications Are

• A relevant qualification or experience in property, estates management, facilities, surveying, or similar
• Awareness of asset management or contract management principles
• Awareness and experience of health and safety principles in a compliance orientated environment.
  
  

Please note that interviews may be arranged throughout the application period, and as such, the vacancy could close at short notice. All applicants will be notified of the outcome of their application, so we encourage interested candidates to apply as soon as possible.

If you have any questions or would like an informal chat about the role of Compliance Officer, please contact HR.