Compliance Manager & MLRO

Grace Media; Manchester; Hybrid; GBP 50,000 - 90,000; Full time

Job description

Based in Gibraltar with another office in the heart of Manchester, Grace Media and the Betable Group is a team with knowledge and dedication to online gaming running through its DNA. It is responsible for delivering top-class online gaming experiences for customers of over 50 online casino and bingo sites in over 25 countries around the world. We manage everything from cutting-edge marketing to regulatory compliance, from B2B account management to financial analysis, and from customer service to payments and risk. The Betable Group approaches all of this with an ethos of social responsibility, invention, and teamwork.

The Compliance Manager & MLRO plays a pivotal role in ensuring regulatory compliance, operational alignment, and adherence to licensing obligations across our operations in both Great Britain and Gibraltar. This position has direct line management responsibility for two compliance professionals and will be central to driving capability, accountability, and performance within the regulatory compliance team.

Acting as the right hand to the Head of Compliance & Group MLRO, the successful candidate will contribute to the design and execution of the company's compliance strategy. They will lead the delivery of the regulatory compliance function, manage key projects across the wider team, and provide strategic and tactical support to ensure effective oversight of compliance-related risk.

In addition to these responsibilities, the postholder will fulfil the statutory function of MLRO for both the Great Britain and Gibraltar operations, supported by nominated officers and under the guidance of the Head of Compliance.

This role can be based in either Gibraltar or the United Kingdom. For candidates based in Gibraltar, or within a commutable distance of our Manchester office, we operate a hybrid working model with a minimum of two days per week in the office. For those based further afield in the UK, we adopt a remote-first approach, with an expectation of at least one in-office day per month.

Some occasional travel may be required to attend audits, conferences, training sessions, or other business needs as they arise.

We are seeking a driven, experienced, and forward-thinking compliance professional. This is a significant opportunity to shape the compliance function locally while contributing to broader group initiatives. It is ideally suited to an ambitious individual looking to expand their remit and play a key role in the next phase of our growth.

Key Responsibilities

• Ensure the group maintains a fit-for-purpose Anti-Money Laundering (AML) and Counter-Terrorist and Proliferation Financing (CTPF) framework, with effective and proportionate policies, procedures, controls, guidance, and training to prevent, detect, and respond to financial crime risks.
• Fulfil the statutory function of Money Laundering Reporting Officer (MLRO) for the group's licensed operations in both Great Britain and Gibraltar.
• Assess internal disclosures and determine whether there is knowledge or suspicion of money laundering, terrorist financing, or proliferation financing. Where appropriate, submit Suspicious Activity Reports (SARs) to the National Crime Agency (NCA), the Gibraltar Financial Intelligence Unit (GFIU), or other relevant law enforcement bodies.
• Support the Head of Compliance in ensuring appropriate quality assurance across the wider compliance function between internal and external audit cycles.
• Manage the ongoing development of the Regulatory Compliance team and assist with the ongoing development of the wider compliance team.
• Contribute to the strategic expansion of core functions including multi-jurisdictional regulatory compliance, licensing, betting integrity, customer welfare, and AML.
• Provide oversight and assurance for the Complaints and Escalations process, which sits within the Regulatory Compliance team, ensuring standards are maintained and escalations are managed effectively.
• Work closely with the Head of Compliance to coordinate and prepare for regulatory inspections, internal audits, and external assurance engagements.
• Draft and deliver compliance monitoring reports that clearly articulate findings, identify areas of risk, and recommend remedial actions. These may be used for internal governance and board-level reporting.
• Prepare and present quarterly and annual MLRO reports to the board, supporting strong oversight and continuous improvement of the group's financial crime framework.
• Provide key input into strategic projects where new entities are formed or new licences are pursued, ensuring early-stage compliance involvement as the business expands.
• Support the AML Team Leader in the development, maintenance, and delivery of effective financial crime training materials, ensuring all employees understand their responsibilities in identifying and reporting suspicious activity.
• Act as a senior escalation point for compliance analysts and nominated officers on complex or sensitive cases involving potential money laundering or other forms of illicit activity.
• Collaborate with the Product team and Head of Compliance to support project management and delivery of quarterly compliance strategies and roadmaps.
• Undertake ad hoc tasks and projects as reasonably requested by the Head of Compliance. These may include regulatory remediation work, interviews, panel contributions, roundtable participation, or other cross-functional initiatives.

Essential Skills

• Proven experience in a compliance management role within the regulated gambling sector, with demonstrable experience as an MLRO or significant experience operating as a Deputy MLRO.
• A strong understanding of either the Gambling Commission of Great Britain and/or Gibraltar Licensing Authority regulatory frameworks, including relevant legislation, guidance, and best practice standards.
• Approved, or capable of being approved, as MLRO by both the UK and Gibraltar regulators (Note: holding a current Personal Management Licence is beneficial but not essential).
• Sound working knowledge of the Proceeds of Crime Act, the Money Laundering Regulations, the Terrorism Act, and relevant guidance such as JMLSG and GFIU advisories.
• Experience of drafting and delivering compliance monitoring reports, board-level updates, and strategic MI for governance purposes.
• Proven ability to manage complex casework and make proportionate, risk-based decisions in high-pressure environments.
• Excellent written and verbal communication skills, with the ability to present information clearly, accurately, and with appropriate nuance for different audiences.
• Strong leadership capabilities, with prior experience in line management, mentoring, or team development.
• High level of organisation and time management, with the ability to balance multiple competing priorities across jurisdictions and disciplines.
• Adaptability to change and comfort working in a fast-paced, high-growth environment where commercial and regulatory priorities evolve rapidly.
• Comfortable representing the business in regulator meetings, panels, and industry forums.
• Proficient in Microsoft Office tools and confident handling data-driven decision making and reporting.
• A recognised AML qualification (e.g. ICA or equivalent) is highly desirable.