Compliance Manager (Asbestos)

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Norse Group are one of the UKs most dynamic and fast-growing companies, built on a foundation of joint ventures with Local Government partners and consistently delivering award winning services across a wide range of disciplines throughout the UK.

The employer for this job role is Newport Norse, a partnership between the Norse Group and Newport City Council, providing expertise across property, maintenance, estate management, and facilities management.

Newport Norse has an excellent opportunity for a Compliance Manager (Asbestos) specialising in asbestos management. Based in Newport, South Wales, we are looking for an experienced manager with relevant asbestos experience who can take overall strategic control of the statutory compliance program (including budgeting, scheduling, and contract management).

Responsible for day-to-day asbestos contract management (including raising orders, instructing and scheduling contractors, conducting audits and inspections, and verifying that all activity and outcomes meet regulatory, best practice, and company standards). As the main point of contact for asbestos for Newport Norse the Compliance Manager (Asbestos) will also be responsible for quality checking and co-ordinating asbestos removal works, refurbishment surveys and demolition surveys, as well as providing advice to our main client partner on all asbestos related matters.

Responsible for a team of four, the Compliance Manager (Asbestos) also oversees a team of Compliance Officers and Compliance Coordinators who work across other statutory compliance disciplines, such as fire doors, fire risk, mechanical and electrical. The Compliance Manager (Asbestos) will play a key part in delivering the management and mitigation of risk, fostering a culture of compliance, and ensuring that the client partners operations are both legally sound and aligned with best practices.

This is a diverse position with a range of responsibilities, involved in both strategic planning and day-to-day operations in relation to commercial buildings and the property estate.

Areas of responsibility include:

• Reporting & budget management Track and report activity and outcomes against key performance indicators, ensuring all stakeholders are updated with progress and assured of value for money. Managing budgets and spend in relation to remedial repairs, contributing to budget forecasting and track program compliance across all compliance activities.
• Customer service Manage inquiries from stakeholders sensitively, communicating clearly to address challenges or concerns while maintaining high standards of service. Ensure learning from outcomes is embedded into the organisation and make changes to service processes if necessary.
• Stakeholder Engagement Engage with internal and external stakeholders, partners, contractors, and clients to facilitate delivery of the statutory compliance programme, access to sites for compliance inspections, and resolve issues. Work closely with building managers, property owners, and other stakeholders to communicate inspection results and recommendations.
• Asbestos Manage and co-ordinate the asbestos reinspection and survey contract using approved contractors. Act as the single point of contact for refurbishment and demolition surveys throughout Newport Norse, providing guidance and consultation to other employees, clients and partners on various projects.
• Contracts Develop, implement and lead new contracts, including contributing to writing general specifications, advertising, and evaluating tenders.
• Audits Lead, plan and manage both internal and external regulatory audits on a regular basis (e.g. HSE Investigations, NICEIC, BM Trada)
• Team management Lead the compliance team to deliver the statutory compliance programme to ensure compliance with statutory and non-statutory duties, regulatory and corporate standards, Approved Codes of Practice (ACOPs), official guidance, standards, and best practice. Establish a customer focused culture across the Compliance team and drive service improvements through a clear understanding of different customer and stakeholder needs.
• Continuing professional development Undertake training and continuing professional development to keep up to date with legislative and best practice developments affecting your area of work.
• Travel to sites when required to undertake inspections, meet with contractors, clients or partners.

Our Successful Candidate:

A successful candidate will bring a broad range of statutory compliance and managerial experience, ideally obtained from the commercial or public sector property industry.

Have strong knowledge of statutory compliance public sector regulations and other associated legislation. (E)

Good working knowledge of relevant building and Health and Safety Legislation and regulations. (E)

Experience and knowledge in managing risks associated with statutory compliance and safety of property assets, with specific emphasis on asbestos. (E)

Highly organised, with the ability to prioritise and manage multiple workloads across a varied portfolio. (E)

Excellent communication skills, with the ability to present complex information clearly when engaging with stakeholders. (E)

Excellent customer service skills, ensuring customer needs and expectations are met and any complaints resolved in an appropriate manner. (E)

Proven management experience, ideally in Local Government or a similar business environment. (E)

Experience in managing significant budgets and multi-discipline teams within a similar environment (E)

Proficient in general IT packages, such as Microsoft Office (Word, Excel, Outlook, PowerPoint) (E)

Full UK driving licence to meet travel requirements for the role. (E)

Level 3 Management qualification on the Credit and Qualifications Framework for Wales. For example ILM, NVQ. (D)

Membership of an accredited body. For example, the Institution of Safety and Health (CertIOSH or CMIOSH), the Chartered Institute of Building (MCIOB), or similar (D)

Experience of working with a cloud-based document portal or similar system (D)

Experience of working with a cloud-based works ordering system or similar (D)

We are offering:

• Competitive salary of up to £40, per annum
• Access to the valuable Local Government Pension Scheme (LGPS Pension)
• Generous annual leave package of 25 days (including two concessionary days), plus bank holidays
• Enhanced occupational sickness pay scheme
• Agile and flexible working arrangements.
• Payment of one professional membership (where applicable
• Access to Group-wide benefits and offers
• Opportunities for training, development, and growth

We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.

Please read the attached job description and person specification to ensure you meet the criteria for the role before applying.

We reserve the right to close this vacancy once we have received sufficient applications. If you have not been contacted within two weeks of the closing date, please assume that your application has not been successful and will not be progressed to the next stage.