Compliance Manager

InterGame Ltd; United Kingdom; Remote; GBP 90,000 - 120,000; Full time

Job summary

InterGame Ltd is seeking a senior compliance lead in the UK to shape the company’s regulatory approach from an early stage, challenging existing processes and developing policies to meet obligations and manage risk.

You will own the KYC framework across sportsbook and casino, oversee Safer Gambling policies and regulatory reporting to the Gambling Commission, and partner with the CEO to embed compliance into daily operations.

Qualifications

• Extensive compliance and KYC experience in a UK-regulated online gambling operator.
• Current or relevant PML and senior regulated role experience.
• Strong knowledge of LCCP and UKGC requirements.
• Hands-on experience with KYC, AML, CDD, EDD, Source of Funds and Source of Wealth.
• Ability to draft clear, commercially workable policies and regulatory docs.
• Independence and judgement to challenge senior management when needed.
• Comfort in a start-up environment with evolving processes.

Responsibilities

• Take day-to-day ownership of compliance and KYC framework across sportsbook and casino.
• Review, develop and implement policies, procedures and controls; direct changes as needed.
• Oversee KYC, customer risk assessments, CDD, EDD, Source of Funds and Source of Wealth processes.
• Provide senior oversight on complex or high-risk customer cases and ensure escalation and records.
• Maintain AML and financial crime controls across the business.
• Oversee Safer Gambling policies and customer interaction, monitoring and restrictions.
• Act as senior internal contact for regulatory and compliance matters.
• Maintain relationship with UK Gambling Commission and respond to enquiries.
• Prepare six-monthly regulatory reports/submissions to the Gambling Commission with CEO and Compliance Consultant.
• Monitor changes to UK gambling regulation and translate into policies and operations.
• Ensure documentation and auditable regulatory processes; support audits and information requests.
• Collaborate with operations, product, payments and customer-facing teams to embed compliance.
• Deliver or oversee compliance training and develop team capabilities as the business scales.

Skills

KYC AML

CDD EDD

Regulatory reporting

Safer Gambling

UKGambling Commission

Policy development

Governance

Risk assessment

Education

PML (Personal Management Licence) or equivalent

Job description

As one of the senior compliance leads within a start-up environment, you will have the opportunity to influence the company’s approach from an early stage rather than simply inherit established processes.
You will be expected to challenge existing procedures where appropriate, introduce improvements and develop policies and controls in the way you believe best meets regulatory obligations and risk profile.

Key Responsibilities

• Take day-to-day ownership ofcompliance and KYC framework across sportsbook and casino, ensuring continued alignment with UK Gambling Commission requirements, the LCCP and relevant UK legislation and guidance.
• Review, develop and implement compliance policies, procedures and controls, with the autonomy to recommend and direct changes where required.
• Oversee KYC, customer risk assessments, CDD, EDD, Source of Funds and Source of Wealth processes.
• Provide senior oversight and guidance on complex, unusual or higher-risk customer cases and ensure appropriate escalation and record keeping.
• Maintain appropriate AML and financial crime controls and support the management of financial crime risk across the business.
• Oversee and develop Safer Gambling policies and procedures, including customer interaction, monitoring, escalation and account restriction processes.
• Act as a senior internal point of contact for regulatory and compliance matters.
• Maintain a strong working relationship with the UK Gambling Commission, responding to regulatory enquiries and information requests where required.
• Take responsibility for preparing forsix-monthly regulatory reports/submissions to the Gambling Commission, working with the CEO and Compliance Consultant to ensure information is accurate, complete and submitted on time.
• Monitor changes to UK gambling regulation and guidance and translate these into practical changes topolicies, procedures and operations.
• Ensure compliance decisions, customer reviews and regulatory processes are appropriately documented and auditable.
• Support regulatory assessments, audits and information requests.
• Work closely with operational, product, payments and customer-facing teams to ensure compliance requirements are embedded into day-to-day operations.
• Deliver and/or oversee appropriate compliance, AML, KYC and Safer Gambling training.
• Help develop compliance capability, systems and team structure as the business scales.

Experience & Requirements

• Significant compliance and KYC experience within a UK-regulated online gambling operator, with direct experience across both sportsbook and online casino.
• A current or appropriate Personal Management Licence (PML) and experience operating in a senior regulated role.
• Strong first-hand experience dealing with the UK Gambling Commission.
• Detailed working knowledge of the LCCP, UKGC requirements and the wider UK gambling regulatory framework.
• Strong practical experience across KYC, AML, CDD, EDD, Source of Funds and Source of Wealth.
• A strong understanding of Safer Gambling and customer interaction requirements across both sportsbook and casino customers.
• Experience handling and making decisions on complex or higher-risk customer cases.
• Experience preparing regulatory reporting and documentation for the Gambling Commission.
• Strong written skills and the ability to draft clear, commercially workable policies, procedures, risk assessments and regulatory documentation.
• The confidence and judgement to operate independently and advise or challenge senior management where necessary.
• The ability to work effectively in a start-up environment, where processes are evolving and the role will combine strategic responsibility with hands-on delivery.

Previous experience helping to establish or significantly develop the compliance function of a new or growing gambling operator would be particularly valuable.

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