Compliance Manager

Clymac; Loughborough; On-site; GBP 28,000; Full time

Job summary

Clymac is seeking a Compliance Manager in Loughborough to ensure adherence to safety and service standards. The ideal candidate will have a solid background in compliance management and scheduling, while contributing to a culture of excellence in service delivery. Join us to drive our mission of safety and service quality forward.

Benefits

Competitive Salary

Pension Plan

Life Assurance

Generous Holiday Allowance

Referral Bonus Scheme

Mental Health & Wellbeing Support

Employee Recognition Programme

Career Development

Qualifications

• Minimum of 2 years’ experience in compliance management.
• At least 2 years’ experience in scheduling within a service-based environment.

Responsibilities

• Ensure compliance with internal procedures and regulations.
• Monitor and manage service calls aligned with performance targets.
• Coordinate the scheduling of service visits nationwide.

Skills

Organisational skills

Problem-solving

Customer-focused attitude

Job description

Compliance Manager - Loughborough

Why Clymac?

Are you passionate about safety and security? Since 1992,Clymachas been a leader in delivering fully integrated Fire & Security Systems across the UK. We’re looking for dedicated professionals to join our team and help us continue our mission of providing top-notch protection and peace of mind to our clients.

At Clymac, you’ll have the opportunity to work with cutting-edge technology and be part of a team that values innovation, excellence, and customer satisfaction. If you’re ready to make a difference and grow your career with a trusted industry specialist, we want to hear from you!

Clymac’s Compliance Manager

We are looking for a detail-oriented and process-driven Compliance Manager, to support the effective delivery of service operations while ensuring full adherence to internal policies, regulatory standards, and contractual requirements. The role will focus on maintaining compliance with Health & Safety procedures, internal SLAs, and service reporting protocols. This position is ideal for someone with strong organisational skills, a keen eye for detail, and a solid understanding of compliance in a service-based environment.

• Ensure full compliance with internal procedures, including Health & Safety regulations, Service Level Agreements (SLAs), and quote conversion processes.
• Monitor and manage aged service calls, ensuring all call types are addressed in line with company performance targets.
• Support resource planning in collaboration with the Regional Service Manager to ensure efficient operational coverage.
• Oversee and coordinate the effective utilisation of subcontractor resources.
• Schedule reactive and remedial service visits across the UK, ensuring timely response and resolution.
• Plan and coordinate routine maintenance visits on a national scale, aligning with contractual obligations and client expectations.

Who We’re Looking For

At Clymac we know that our products are only part of any solution we offer to our customers. Our people are driven to deliver the exceptional day in, day out. This commitment is what drives us and ensures our clients get the very best service from the very best team, therefore, in addition to having all the usual attributes of a great Clymac employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team, for this specific opportunity, we are looking for candidates who also offer,

• Minimum of 2 years’ experience in compliance management, with a strong understanding of regulatory and procedural adherence (preferred).
• At least 2 years’ experience in scheduling within a service-based or operational environment (required).
• Demonstrates a friendly, approachable, and customer-focused attitude when providing support to colleagues and clients.
• Proactive problem-solver with a positive, solution-oriented approach to challenges.
• Strong organisational skills with the ability to effectively prioritise tasks in a fast-paced environment.
• Results-driven and dependable, with a clear focus on delivering outcomes efficiently and accurately.
• Commercially aware, with an understanding of how compliance and scheduling impact operational performance and customer satisfaction.

Our Commitment to Attracting, Rewarding & Retaining Talent

At Clymac, we understand the pivotal role that fair compensation plays in the success of our team. That’s why we’re dedicated to providing exceptional remuneration packages that not only address the challenges of today’s economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure.

• Competitive Salary – £28,000 per annum,
• Pension Plan – Helping you invest in a secure financial future
• Life Assurance – Peace of mind with coverage at 4x your annual salary
• Generous Holiday Allowance – 25 days paid leave plus all bank holidays, giving you time to recharge
• Referral Bonus Scheme – Earn up to £1,000 for every successful candidate you refer – with no limits
• Mental Health & Wellbeing Support – Access to confidential resources and support when you need it most
• Employee Recognition Programme – Celebrating your hard work and achievements throughout the year
• Career Development – Ongoing training, clear progression paths, and opportunities to grow within the business

A Little More About Clymac

At our core, we are a small, regionally focused business that prides itself on delivering a bespoke and reactive service. Our clients receive undivided attention and dedication, ensuring their needs are met with precision and care.

Yet, we have the luxury of being part of a larger group of businesses within the Fire Protection, Security, and Building Management Systems industry. This connection allows us to share best practices, access learning and development academies, and benefit from Human Resource specialists and industry knowledge. This synergy ensures we are constantly improving and staying ahead in the critical service industry.

Our Commitment: We are large enough to provide comprehensive, industry-leading solutions, yet small enough to deliver a personal and caring service to each client.

Our Businesses Include:

• Alarm Communications acl.uk.com/careers
• Clymac clymac.co.uk/careers
• FAFS Fire & Security fafsfireandsecurity.com/careers
• Marlowe Kitchen Fire Suppression marlowefireandsecurity.com/vacancies/
• Morgan Fire Protection morganfire.co.uk/recruitment/
• Marlowe Smoke Control marlowe-aov.co.uk/careers/
• Marlowe Fire & Security marlowefireandsecurity.com/vacancies/

Equal Opportunities

At Clymac, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. Our commitment to equal opportunities means we're here to support you—if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives

Right to Work

Regrettably, we are unable to offer Right to Work Sponsorship.

If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.