Compliance Manager

SquareTrade; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading service innovation company in London is seeking a Compliance Advisor to enhance their regulatory compliance processes. This role entails managing the Product Oversight framework, ensuring compliance with UK and EU regulations. Candidates must have relevant experience in regulatory change and a deep understanding of the insurance sector. Competitive benefits and a commitment to work-life balance are offered.

Benefits

Career development opportunities

Respect for work-life balance

Paid volunteer day

Qualifications

• Good demonstrable understanding of UK/EEA Insurance Sector.
• Sound regulatory knowledge FCA and ideally FSMA, MFSA, NBB.
• Must have relevant previous work experience in Product Governance.

Responsibilities

• Manage delivery of the Product Oversight and Governance framework.
• Assist the business in meeting Product Oversight requirements.
• Provide advice and training in respect of Product Oversight.

Skills

Strategic thinking skills

Strong collaborative and interpersonal skills

Excellent planning and organisational skills

Strong written and verbal communication skills

IT literate

Education

Preferably Degree Educated/ACII qualified

Regulatory Qualifications in a relevant sector

Job description

SquareTrade is the fastest growing company of its kind. We’re revolutionizing a $30b industry with service innovation and attention to customer satisfaction. We partner with some of the largest, most sophisticated retailers and carriers in the world (Walmart, Target, Amazon, Costco, and T-Mobile to name a few), consistently win industry awards, have received tens of thousands of 5-star reviews… and we’re just getting started. A member of the Allstate family, SquareTrade has headquarters in San Francisco and London.

Job Description

This is a second line of defence compliance role within the Advisory Team. It will focus on driving the development and continuous improvement of SquareTrade Ltd, SquareTrade Europe Ltd, SquareTrade Europe BV Ltd (collectively referred to as SquareTrade) against relevant regulations such as FCA, MFSA and FSMA.

Responsibilities

• Manage the delivery of the Product Oversight and Governance (POG) framework, and continually review, develop and enhance the framework.
• Assist the business in meeting the requirements of Product Oversight and Governance processes to ensure systems and controls demonstrate compliance with UK and EU product requirements throughout the product lifecycle.
• Support the Senior Manager in monitoring fair value on an ongoing basis through the POG and products lifecycle.
• Schedule, coordinate and attend the POG committee meetings; deliver POG documentation in a timely manner; ensure agreed actions are completed and maintain appropriate records.
• Support Conduct Risk management by monitoring MI to identify concerns and work with the business to implement controls to mitigate risks.
• Provide advice and training to the business on Product Oversight and Consumer Duty.
• Lead delivery of the Consumer Duty monthly Forum, including coordination of MI.
• Support the Senior Manager in delivering the quarterly Consumer Duty Committee, guiding 1st line to update required content and ensuring compliance with FCA requirements.
• Help drive good conduct to deliver the best outcomes for customers/policyholders.
• Provide the Senior Manager with guidance on launches.
• Become the operations compliance expert supporting change initiatives, conducting relevant monitoring and advising the business.
• Support the Senior Manager in ensuring Operations teams drive a compliant culture.
• Provide compliance review and sign-off of relevant Operations training materials.
• Support the business by providing guidance and advice when relevant.
• Maintain good working relationships with the wider Compliance team and provide reporting/updates as needed.
• Keep abreast of all relevant regulatory and legal requirements concerning the Compliance Advisory function.
• Support the Senior Manager with other key Compliance delivery tasks across the business.

Qualifications

• Strategic thinking skills.
• Strong collaborative and interpersonal skills.
• Able to work independently and with all levels of the organisation.
• A team player with a service/business enabler mentality.
• Excellent planning and organisational skills.
• Strong written and verbal communication skills, including the ability to produce high-quality reports and presentations.
• Able to interpret regulations and provide practical context.
• Ability to build effective working relationships; IT literate.
• Preferably Degree Educated; ACII qualified. Regulatory qualifications in a relevant sector are an advantage (or working toward them).
• Good demonstrable understanding of the UK/EEA Insurance Sector; regulatory knowledge FCA and ideally FSMA, MFSA, NBB.
• Experience in Product Governance, Consumer Duty and regulatory change within a Financial Services FCA regulated business providing or distributing products to retail consumers (insurance sector experience preferred).

Additional Information

Some of the benefits of working @Squaretrade include:

• Not feeling stuck! This team has exposure to many different parts of the business, enabling career development based on interests.
• Respect for work-life balance.
• A paid volunteer day to give back to the community.

The Team: http://www.squaretrade.com/leadership

SquareTrade is an Equal Opportunity Employer