Compliance Manager

Ashford and St. Peter's Hospitals NHS Foundation Trust; Chertsey; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare organization in England seeks a Quality Compliance Manager to oversee regulatory compliance and enhance care quality. Responsibilities include managing inspections, ensuring CQC compliance, and leading quality assurance programs. Ideal candidates will have healthcare experience, strong leadership qualities, and excellent communication skills. The position offers a supportive environment for professional development, alongside various benefits including an excellent pension scheme and career growth opportunities.

Benefits

Excellent pension scheme

On-site Nurseries

On-site staff cafes

On-site parking

Support in career development

Salary Sacrifice schemes

Qualifications

• Experience in healthcare and a capability to thrive in a dynamic environment.
• Ability to lead compliance and quality assurance activities and engage with regulatory bodies.
• Willingness to develop knowledge in Corporate Governance and compliance.

Responsibilities

• Provide assurance on regulatory and accreditation compliance.
• Support and maintain relationships with regulatory bodies and coordinate inspections.
• Lead the administration and smooth functioning of corporate quality including Committees/meetings.

Skills

Healthcare experience

Regulatory compliance knowledge

Leadership

Communication skills

Job description

Overview

As a Quality Compliance Manager, you will work collaboratively with colleagues across the organisation to ensure we meet regulatory and accreditation requirements. You will play a key role in providing assurance on regulatory and accreditation compliance, supporting and maintaining strong relationships with regulatory bodies, responding to regulatory enquiries and coordinating inspections, implementing and monitoring action plans post-inspection, producing high-quality reports and compliance updates for leadership, and managing relevant meetings, agendas, minutes and action logs. This is a fantastic opportunity for an individual with healthcare experience who thrives in a dynamic environment and is passionate about enhancing care quality and patient experience. The post holder will take ownership on a day-to-day basis for leading compliance across the Ashford and St Peters NHS Foundation Trust and will be responsible for the administration and smooth functioning of corporate quality including Committees/meetings.

• Ensuring all services are registered correctly with the Care Quality Commission (CQC) and that processes are in place to continuously monitor and validate compliance, including regulatory notifications for the Trust.
• Managing and tracking regulatory enquiries ensuring robust responses within the required timeframes.
• Leading the development and delivery of the internal quality assurance programme for the Trust including quality walkarounds, mock inspections and oversight of the self-assessment programme.
• Supporting the development of regulatory improvement plans, monitoring these for progress (including both mock and regulatory inspections), and ensuring tests of effectiveness.
• Being a visionary for corporate quality Trustwide, interpreting and translating regulation into an understandable format for all Trust staff.
• Produce and/or co-ordinate the production of cyclical, routine, periodic and ad hoc reports to meetings/managers/regulators.
• Expertly handle timely, accurate and smooth functioning of high-level Committees/meetings.
• Delivering Trustwide training on corporate induction and any other training as required (e.g., new CQC framework).

The postholder will develop effective working relationships with:

• The wider Quality and Corporate Teams
• Trust Executive Team
• Divisional Triumvirates and supporting staff
• Estates & Housekeeping
• Specialist Teams (e.g., IPC, Harms Free Care, Safeguarding Team, Learning and Development etc.)
• External stakeholders as required

Responsibilities

• Provide assurance on regulatory and accreditation compliance and respond to regulatory inquiries.
• Support and maintain relationships with regulatory bodies and coordinate inspections.
• Lead the administration and smooth functioning of corporate quality including Committees/meetings.
• Lead the internal quality assurance programme and related activities (quality walkarounds, mock inspections, self-assessment).
• Develop and monitor regulatory improvement plans and tests of effectiveness.
• Translate regulation into understandable guidance for Trust staff and champion corporate quality Trustwide.

Requirements / Qualifications

• Experience in healthcare and a capability to thrive in a dynamic environment.
• Ability to lead compliance and quality assurance activities and engage with regulatory bodies.
• Willingness to develop knowledge in Corporate Governance and compliance; support for ongoing professional development.

Benefits

• Excellent pension scheme and annual leave entitlement
• On-site Nurseries
• On-site staff cafes
• On-site parking
• Support in career development
• Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics