Compliance Manager

Cambridge University Press & Assessment; Cambridgeshire and Peterborough; Hybrid; GBP 33,000 - 44,000; Full time

Job summary

Join a leading educational organization as a Compliance Manager, overseeing safeguarding and coursework adaptations. You will lead a dedicated team to ensure the smooth running of processes, develop training programs, and maintain compliance integrity. This is an exciting time for you to contribute to the safety and efficacy of international assessments while enjoying competitive benefits and a supportive work environment.

Benefits

Group personal pension scheme

Discretionary annual bonus

Life assurance up to 4 x annual salary

Private medical and Permanent Health Insurance

Green travel schemes

28 days annual leave plus bank holidays

Qualifications

• Experienced team leader with a strong track record in compliance.
• Excellent analytical and decision-making abilities.
• Experience in managing risk and offering resolutions.

Responsibilities

• Lead the team through compliance processes ensuring accuracy.
• Handle allegations and whistleblowing related to safeguarding.
• Provide training and guidance to the compliance team.

Skills

Leadership

Risk Assessment

Analytical Skills

Decision-Making

Team Collaboration

Job description

Role: Compliance Manager (Safeguarding & Coursework Adaptations)

Contract: Full time (35 hours per week), Permanent

Salary: £33,300-£43,400

Location: Cambridge, Hybrid (2-3 days per week in Cambridge)

The Compliance Team

We are looking for a Compliance Manager to join our motivated and dedicated Compliance team. Leading the Safeguarding and Coursework Adaptations sub-team, and reporting to a Senior Compliance Manager, this is an exciting time to join us as we expand the wider team in our mission to continue to safeguard the security and integrity of International Education exams and assessments, whilst actively supporting our candidates and centre staff.

About the role

Responsible for ensuring the smooth running of our safeguarding and coursework adaptation processes, you will be empowered to lead a team of Compliance Officers to work on and continuously improve our offering to centres in these areas.

No two days are the same but broadly, your main areas of responsibility will include;

• Leading the team through their series related processes, ensuring they are consistent and accurate in their approach.
• Being the face of Compliance for safeguarding and coursework adaptations processes, assisting with related checks, allegations, appeals and complaints.
• Help to guide centres through unexpected difficulties during the entries process, by maintaining the 13-month extension process.
• Ownership of the safeguarding (exam based concerns) process, ensuring centres are promptly informed of concerns so that the relevant support can be given to candidates.
• Working alongside the Senior Compliance Manager, handling allegations and whistleblowing of a safeguarding nature.
• Developing and reporting on relevant data to senior managers and stakeholders, as required.
• Providing training and guidance to your team.
• Reviewing processes, procedures to ensure they are fit for purpose.

A bit about you

The Compliance team's best asset is its people. To be successful in the role, you will be a confident, and experienced team leader and a collaborative and conscientious team player, with an eye for detail and excellent analytical and decision-making abilities.

You will also;

• Be comfortable and experienced in assessing risk.
• Be comfortable making decisions which do not always fit 'inside the box, using your judgement to come to arrive at resolutions which are both fair and defensible.
• Be enthusiastic, self-motivated and a great team player.
• Be able to manage and direct a varying workload and to successfully meet multiple tight deadlines.
• Be able to communicate information to a variety of stakeholders with diplomacy, precision and sensitivity.
• Deliver superb customer service in all aspects of your work.
• Have a demonstrable track record of leading a team and/or colleagues around you.

The Compliance team is passionate about safeguarding the integrity of our assessments and exams. We strive to provide excellent support our exams officers, teachers and candidates to enable them to confidently access our exams and apply the regulations outlined in the Cambridge Handbook. If you can relate to this mission, we want to hear from you!

The key to our work is our colleagues, whose shared commitment enables us to have an ever-greater impact. We are a united, vibrant, and respectful community of people, and we ensure that every individual is recognised, listened to, and supported. And because our impact is amplified when our people are empowered, we give everyone the opportunity to develop in their own way. Whether you want a career that's linear, or want to follow your own path, we'll support you, and help give you the resources and training you'll need to be bold and take ownership of what you do.

Rewards and benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

• Group personal pension scheme
• Discretionary annual bonus
• Life assurance up to 4 x annual salary
• Private medical and Permanent Health Insurance
• Green travel schemes
• 28 days annual leave plus bank holidays

We also offer flexible and hybrid working options from day one. We will consider any work arrangements if you wish to work flexibly or require adjustments due to a disability.

Ready to pursue potential?

Apply now with a covering letter demonstrating your skills alongside your CV.

We review applications on an ongoing basis, with a closing date for all applications being 6th July with interviews to be held w/c 14th July. Interviews may also be held on a rolling basis throughout the recruitment process.

As a part of the application process, you may be asked to complete a brief task.

Why join us

Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet.

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.