Compliance Investigator

Dorset & Wiltshire Fire and Rescue Authority; England; Hybrid; GBP 37,000 - 41,000; Full time

Job summary

Dorset & Wiltshire Fire and Rescue Authority is seeking two Compliance Investigators to support community safety through investigation and resolution of complaints. The role offers flexible working arrangements and a competitive salary, contributing significantly to the service's mission.

Benefits

Flexi-time

Local Government Pension Scheme

Generous leave

Family-friendly schemes

Health & well-being services

Responsibilities

• Conduct interviews to establish event sequences for complaint resolution.
• Attend hearings to present investigation findings.
• Manage external complaints, ensuring timely resolution and identifying learning points.

Job description

Job Title: Compliance Investigator - 2 x vacancies

Grade: F

Salary: Full-time salary based on 37 hours per week: £37,938 per annum (rising to £40,476); Part-time (18.5 hours): £18,969 rising to £20,238.

More information on salaries and progression can be found on our page.

Hours: We are recruiting for two positions, which can be full-time or part-time. The minimum is 18.5 hours per week. Please indicate your preferred hours on the application form. The role is flexible, based at Service Headquarters, Salisbury, with options for remote work and attendance approximately 3 days a week.

Location: Salisbury, with flexible working arrangements including home and station-based work.

Appointment Type: Permanent

Contact: Robbie MacPherson, Station Manager, Area Leadership Team, at 07770 813988 or email.

Closing Date: Sunday, 29 June 2025 (midnight). Interviews are scheduled for Tuesday, 22 July 2025, at Service Headquarters, Salisbury.

This role offers the chance to join Dorset & Wiltshire Fire and Rescue Service, contributing to community safety. We provide employee benefits such as flexi-time, the Local Government Pension Scheme, generous leave, family-friendly schemes, and health & well-being services.

Responsibilities:

• Conduct interviews to establish event sequences for complaint resolution.
• Attend hearings to present investigation findings.
• Manage external complaints, ensuring timely resolution, identifying learning points, and sharing insights with stakeholders.