Compliance & Governance Administrator

Shaw healthcare; Cardiff; On-site; GBP 29,000; Full time

Job summary

A leading healthcare provider is seeking a Compliance & Governance Administrator to support their Compliance Team in Cardiff. This role involves high-level administrative support, managing submissions to regulatory bodies, and ensuring compliance across various channels. The successful candidate will enjoy a salary of £28,353, 20 days annual leave, and additional employee benefits including tax-free bonuses and pension enrollment.

Benefits

20 days annual leave increasing to 25 days

Employee Ownership Trust - Tax free bonuses

Onsite parking

Enrolment to NEST pension

Retail/Leisure/Holiday and travel discounts

Qualifications

• Excellent administrative and communication skills.
• Computer expertise and knowledge of Shaw healthcare IT systems.
• Ability to manage self and work as part of a team.

Responsibilities

• Provide high level functions & support to the Compliance Team.
• Assist in preparing all submissions to CQC, CIW, HIS & Care Inspectorate Scotland.
• Ensure compliance with NHS Capacity tracker submissions.

Skills

Administrative skills

Communication skills

Computer expertise

Job description

Shaw healthcare is a care provider operating circa 65 care homes and supported living services across the UK and is the largest employee owned healthcare company in the UK. Based in St Mellons, Cardiff an opportunity has arisen for a Compliance & Governance Administrator to work within the Compliance and Governance Team.

Salary - £28,353

Location - St Mellons, Cardiff

Hours - Monday - Friday 9am - 5pm working 4 days per week in the office with 1 day working from home once probation has been completed.

Objectives

• Provide high level functions & support to the Compliance Team - Compliance Managers, its Head and Director & a wider corporate function.
• To make a significant contribution to the achievement of the group's key quality objectives by providing a high standard of support, direction and outputs to all areas of the business, ensuring that clear, accurate and relevant support and information is available on a timely basis.
• To maintain a professional service and presentation at all times in communications.
• Work collaboratively with other colleagues across the organisation to ensure that Shaw healthcare can achieve its vision, mission and strategy.
• Undertake appropriate training as requested by the Head of Compliance & Governance and be committed to own continuous professional development.
• Carry out any other reasonable duties as requested by the Head of Compliance & Governance, undertaking such other duties that occasionally fall within the purpose of the post.
• Maintain high levels of discretion and confidentiality at all times

General Management

• Collation, formatting, distribution and reporting of the Compliance Audit programme.
• Archiving - arrange for archiving to be recalled when needed.
• Attend for the purpose of meetings organiser and minute taking at both the Compliance Team Meetings, Policy Review Group and Health & Safety Meetings.

Practice Expectations

• As directed by Head of Compliance & Governance & Director of Compliance and Governance: to undertake administrative duties to the Compliance Team.
• To assist in preparing all submissions to CQC, CIW, HIS & Care Inspectorate Scotland and ensure central verification of the following:

• • Registrations of Homes, Managers and Variations
  • Formal response to Inspection reports
  • All formal correspondence with any of these bodies
  • Submission of notifications via the portals, including reporting & recording.
  • Provider Information Returns, Annual Returns and equivalent.

• General administration, correspondence, liaison with internal and external clients and regulatory and statutory bodies.
• Maintenance of Statutory Notifications spread-sheet.
• To identify correspondence of an urgent or sensitive nature and ensure it is brought quickly to the attention of the appropriate person.
• To fulfil role of central complaints administrator - and all tasks associated with this role.
• Fulfil role of Scottish Social Services Counter signatory & Social Care Wales Counter signatory.
• Any other administrative duties as instructed.
• To work within Shaw systems (including but not limited to) Service Improvement Plans, Audit system, Incident Management System, My. Shaw portal, G drive.
• General administration, correspondence, liaison with internal and external clients and regulatory and statutory bodies.
• Ensure all spreadsheets are maintained and updated regularly & accurately.
• Ensure all English services remain compliant with NHS Capacity tracker submissions.
• Assist with the collation of surveys.
• To draft & review any formal correspondence.
• Any other administrative duties as instructed.

Essential Criteria

• Computer expertise and knowledge of the Shaw healthcare IT systems.
• Excellent administrative and communication skills. The ability to complete top quality reports, letters, spreadsheet etc.
• Ability to manage self, and work as part of a team.
• Good experience in providing head office support and function.
• Needs to have a positive, honest, open and constructive approach when assisting and working with colleagues.
• To collect evidence in an objective and in a measured and non-prejudiced manner in order to assist Quality Directorate colleagues to make informed decisions and judgments about the quality of care and service provision.

What you will get in return

• 20 days annual leave increasing by 1 day per year to a maximum of 25 days plus bank holidays
• Employee Ownership Trust - Tax free bonuses
• Onsite parking
• Enrolment to NEST pension
• Retail/Leisure/Holiday and travel discounts