Job Description
To take accountability for regulatory and technical compliance, money laundering/financial crime, and information security, as well as engaging effectively at Senior and Executive levels (both internally and externally) on behalf of the Head of Regulatory Compliance and Financial Crime.
To lead the provision of a comprehensive compliance, financial crime, and information security service to HCLIBS and its clients, ensuring and providing assurance of full compliance with FCA and other relevant regulations, and fostering a compliant culture among HCLIBS employees.
Ensure senior-level client compliance and financial crime relationships are appropriately managed on behalf of the Head of Regulatory Compliance and Financial Crime.
Key tasks & responsibilities
- Produce and present (if required) compliance, financial crime, and information security-focused papers and management information to HCL IBS internal committees and clients as needed.
- Oversee the provision of a proactive compliance, financial crime, and information security service to clients, ensuring that HCL IBS’s compliance activities meet each client contract's requirements.
- Maintain and develop client relationships across compliance, financial crime, and information security management, including at senior levels.
- Support and oversee routine compliance technical and advisory activities, including:
- the production of Compliance Bulletins and regulatory change requests.
- advice on the FCA’s conduct of business sourcebook, especially on product disclosure, both internally and to clients.
- approval of life and pensions procedures to ensure FCA compliance and good business practice.
- Liaise with the FCA/ABI for clarification/interpretation of regulations and legislation.
- Identify requirements for, and direct delivery of, ad hoc projects as assigned by the Head of Regulatory Compliance and Financial Crime.
- Collaborate with the L&D team to ensure regulatory training content and scope are appropriate.
- Provide advice and support to Operations and Change Management teams on financial crime, compliance, data protection, and information security matters.
- Offer a central advisory service on anti-money laundering, ensuring procedures remain aligned with FCA rules and guidance notes.
- Lead compliance, financial crime, and information security client meetings.
- Develop and maintain Compliance and Financial MI to support internal and client needs and improve team efficiency.
- Review and update quarterly compliance, financial crime, and information security risk registers.
- Manage work and resource allocation within the team efficiently.
- Implement the performance management framework related to regulatory, compliance, financial crime, and information security teams.
- Continuously review team practices and seek improvements and development.
- Act as an alternate for the Head of Regulatory Compliance and Financial Crime at meetings and deputize as needed.
- Support wider Risk & Compliance activities, including risk, incidents, breach reporting, and assurance activities.
- Educated to degree standard.
- Professional or recognized qualification in Financial Crime, Compliance, or Information Security.
- Excellent knowledge of FCA rules on Consumer Duty, conduct of business, market conduct, Senior Managers & Certification Regime, and training and competence.
- Good knowledge of FCA prudential requirements and PRA regulations.
- Excellent understanding of financial crime and money laundering requirements for UK regulated financial services companies.
- Good knowledge of GDPR and the Data Protection Act 2018.
- Familiarity with industry best practices in compliance.
- Excellent customer focus and relationship management skills.
- Strong presentation and communication skills.
- Significant experience influencing and engaging with Senior and Executive levels internally and externally.
- Proven technical experience in the regulatory field, especially in retail insurance.
Extensive leadership experience.
- Strategic thinking capabilities.
- Proactive engagement with senior stakeholders.
- Ability to influence decisions at senior and executive levels.
- Team player with the ability to work independently.
- High standards in work quality.
- Strong networking skills at senior levels.
- Effective delegation, planning, and organizational skills.
- Excellent decision-making skills.
- Strong leadership and management skills.
- Ability to present facts clearly and understandably.
- Attention to detail with a strategic overview.
- Willingness to travel within the UK and internationally.