Compliance Coordinator

ZipRecruiter; England; Hybrid; GBP 26,000; Full time

Job summary

A leading housing provider is seeking a Compliance Coordinator to assist with compliance and building safety. This role involves managing databases, liaising with contractors, and ensuring compliance with regulations. The position offers hybrid working arrangements and training opportunities, aiming to create a team-oriented environment and high-quality service delivery.

Benefits

Comprehensive induction programme

25 days holiday increasing with service

Pension scheme

Employee Healthcare Portal

Cycle to work scheme

Qualifications

• Strong administration skills and attention to detail.
• Ability to communicate effectively with stakeholders.
• Previous experience in housing or compliance role.

Responsibilities

• Provide administrative support for compliance activities.
• Coordinate reactive works with internal teams and contractors.
• Maintain compliance databases and ensure regulatory adherence.

Skills

Administration qualification

Compliance related experience

Microsoft Office suite

Social Housing Industry experience

Verbal and written communicator

Team player

Organisational skills

Triage reactive works

Job description

Job Title

Compliance Coordinator

Salary

£25,560.19 per annum

Location

Stafford (with hybrid working)

Hours

37 hours per week over 5 working days. Hours to be fixed by the business needs.

Contract

12 month fixed term contract

The role

As a Compliance Coordinator, you will provide essential administrative support across all compliance and building safety areas, assisting with compliance activities. You will coordinate reactive works, liaising with internal teams and external contractors to ensure timely resolutions while keeping customers informed of actions taken.

You will help maintain our comprehensive compliance databases, focusing on housing stock, higher-risk buildings, offices, shops, and other properties. Your work will contribute to our legal and regulatory responsibilities, ensuring compliance with relevant legislation and regulations. You will be required to attend meetings, either online or face to face with internal and external stakeholders, and be able to provide information requested in a variety of formats.

You will be responsible for ensuring that contractors invoices are audited and processed in a timely manner.

If you have strong administration skills, attention to detail, and the ability to communicate effectively with internal and external stakeholders, we’d love to hear from you. We are looking for a candidate with previous experience in the housing industry or a compliance/health and safety related role (or both).

This is an office-based role based at Parker Court, Stafford. Our current hybrid arrangements are 4 days home based (if desired) and 1 office-based day (mandatory). This is subject to change at the needs of the business.

What skills and experience we are looking for

• Administration qualification (desirable)
• Experience of working in a compliance related role (desirable)
• Experience using Microsoft Office suite (Outlook / Word / Forms) (essential)
• Experience of working within the Social Housing Industry and of bespoke housing management systems employed to raise, monitor, and manage work orders and repairs to Housing stock (desirable)
• A good verbal and written communicator
• An effective team player who can work collaboratively with our customers, build positive relationships, effective working arrangements and ensure the delivery of high-quality customer service which exceeds customer requirements in terms of quality, value for money, customer service and probity
• Demonstrable organisational skills and ability to work through workflow processes accurately and in a timely manner
• The ability to triage reactive works, ensuring that those with the greatest impact are prioritised

We can offer you

We offer a comprehensive induction programme and excellent learning opportunities; with mandatory and specialist training available. We offer 25 days holiday (increasing with each year of service, up to a maximum of 30 days), bank holidays and three concessionary days over the Christmas period.

We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme. Please see our HPG Benefits page for more information.

About us

We’re one of the West Midlands’ largest housing and care providers, with over 33,000 homes and a bold vision for the future. We create places people are proud to call home.

The way we work is shaped by three simple behaviours: Own it – make it happen; Improve it - move things forward; Live it – show understanding and compassion.

We’re building something special and need talented people to help lead the way. There’s never been a better time to join us and make a real difference.

How to apply

Please apply online with your CV and a cover letter.

Closing date: Friday 10 October 2025 - interviews may take place throughout the advert.

*Terms and Conditions are subject to review and may be amended from time to time; any changes to benefits advertised would be discussed during offer and onboarding.