Compliance Consultant - 12 months contract - Hybrid (London)

Octopus Computer Associates; Camden Town; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A financial services company in Camden Town is looking for a Compliance Consultant for a hybrid role. The position involves monitoring compliance, maintaining procedures, and conducting audits to ensure adherence to regulatory standards. Candidates should have proven experience in compliance and familiarity with Salesforce. This role offers a chance to impact operational integrity positively within the organization.

Qualifications

• Proven experience in compliance, audit, or risk management, preferably in financial services.
• Strong knowledge of compliance frameworks and regulatory standards.
• Ability to conduct audits with accuracy and objectivity.

Responsibilities

• Monitor compliance with company rules and regulatory requirements.
• Design and maintain SOPs and operational controls.
• Facilitate communication to reinforce compliance awareness.

Skills

Attention to detail

Analytical skills

Interpersonal skills

Communication skills

Organizational skills

Tools

Salesforce

Job description

Overview

Compliance Consultant - 12 months contract - Hybrid (London). The role supports a new team within the organisation’s payments acceptance area to ensure coverage and adherence to all team compliance areas with respect to Standard Operating Procedures (SOPs) and Job Aids. The person will perform sample internal audits, ensure procedures are followed, train team members on policies to ensure internal, legal, regulatory compliance and adherence to company policies and procedures. Candidate should be familiar with Salesforce as a user. The company operates in financial services, specifically card scheme payments; experience in this area is preferred. This role is to maintain compliance excellence, review and enhance controls, and foster collaboration between management and staff to ensure procedures are clear, effective, and consistently followed. It offers an opportunity to play a key role in maintaining compliance excellence and to contribute in a collaborative environment where your input directly impacts operational integrity.

Responsibilities

• Monitor team adherence to company compliance rules, policies, and regulatory requirements.
• Review and maintain Standard Operating Procedures (SOPs), job aids, and process documents in collaboration with managers and internal stakeholders.
• Design, implement, and regularly review operational controls to ensure compliance.
• Conduct internal checks, dummy audits, and case reviews to validate adherence to procedures.
• Oversee the staff training compliance program: track completion, follow up with managers, and ensure mandatory trainings are up to date.
• Support the complaints-handling process, ensuring alignment with regulatory standards in the financial and regulated environment.
• Facilitate communication across teams to reinforce compliance awareness and expectations.
• Work closely with management and internal representatives (e.g., compliance, risk, legal teams) to ensure SOPs and job aids meet regulatory and company guidelines.
• Drive continuous improvements by updating SOPs and processes on a regular basis.
• Act as a compliance ambassador within the team, fostering a culture of accountability and integrity.

Qualifications

• Proven experience in compliance, audit, risk management, or process control (preferably in a financial services or regulated environment).
• Strong knowledge of compliance frameworks, complaints handling processes, and regulatory standards.
• Excellent attention to detail with strong analytical and critical thinking skills.
• Experience creating, reviewing, and maintaining SOPs, job aids, and internal controls.
• Strong interpersonal and communication skills to engage with management, staff, and regulatory partners.
• Ability to conduct audits or case reviews with accuracy and objectivity.
• Proactive, organized, and capable of managing multiple priorities.
• Familiarity with Salesforce as a tool for case management, reporting, and compliance tracking (preferred).
• Experience with regulatory bodies and compliance standards in the financial industry (preferred).
• Prior role in compliance operations, internal audit, or quality assurance (preferred).

Notes

EEO statement and other legally required notices should be included as applicable.