Compliance Case Handler / Administrator (Housing)

IRIS Recruitment; Tees Valley; Hybrid; GBP 27,000 - 30,000; Full time

Job summary

A prominent recruitment agency is seeking a Compliance Case Handler / Administrator in Stockton on Tees. This role involves tracking DMC works and supporting compliance with Awaab’s Law. Candidates should be highly organized and have strong IT skills. The position offers the chance to shape processes in a newly created role, contributing to an innovative Compliance Team culture.

Qualifications

• Experience in managing systems and databases.
• Passionate about delivering outstanding service.

Responsibilities

• Track and monitor DMC works and jobs under Awaab’s Law.
• Support coordination of cyclical maintenance programmes.
• Shape processes and ways of working.

Skills

Highly organised

Strong IT skills

Customer service focus

Job description

Compliance Case Handler / Administrator (Housing)

Stockton on Tees (Hybrid Working)

£27,659 to £29,317 per annum

We have a fantastic opportunity to join the Compliance Team in a newly created role. This position will focus on tracking and monitoring DMC (Damp, Mould, and Condensation) works, as well as jobs falling under Awaab’s Law. As this is a brand new role, you’ll have the chance to shape processes andways of working, making a real impact from day one.

Our vision is to be a Compliance Team of the Future, one that is process light and assurance heavy. That’s where you come in.

What we are looking for

If you are highly organised, passionate about delivering outstanding service to our customers, and experienced in managing systems and databases with strong IT skills, we’d love to hear from you. In this role, you’ll play a central part in tracking DMC works, along with jobs falling under Awaab’s Law, while also supporting the coordination of cyclical maintenance programmes and remedial work helping to ensure North Star remains safe, compliant, and resilient.

We’re looking for someone innovative, curious, and motivated to influence how we deliver compliance in smarter, more effective ways.

Equality, Diversity, and Inclusion-Different Together

At North Star, Equality,Diversity, and Inclusion are part of our DNA. Together, we continue to build a culture that encourages, supports, and celebrates difference. It fuels our innovation and connects us even closer to customers and communities.

We are keen to reflect the communities we serve and welcome applicants from a broad range of backgrounds and experience. We are committed to tackling issues of under representation in our staff team. As such we will guarantee an interview to any candidate who, has a disability, or considers themselves to be from an ethnic minority background and meets the essential criteria of the role.

Closing Date for Applications is Monday 13th October 2025

Assessments/Interviews are scheduled to take place on Friday 24th October 2025