Compliance Case Handler / Administrator (Housing)

North Star; Tees Valley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading compliance organization in the Tees Valley is seeking a dedicated individual to join their Compliance Team. This newly created role focuses on tracking Damp, Mould, and Condensation works while ensuring compliance with Awaab's Law. The ideal candidate will possess strong organizational and IT skills, and be passionate about improving service delivery. The company values diversity and inclusion in its workforce.

Qualifications

• Experience managing systems and databases.
• Passion for delivering outstanding service.
• Ability to shape processes in compliance.

Responsibilities

• Track and monitor DMC works and compliance jobs.
• Support coordination of cyclical maintenance programmes.
• Influence how compliance is delivered more effectively.

Skills

Organisational skills

IT skills

Customer service orientation

Job description

We have a fantastic opportunity to join the Compliance Team in a newly created role. This position will focus on tracking and monitoring DMC (Damp, Mould, and Condensation) works, as well as jobs falling under Awaab's Law. As this is a brand new role, you'll have the chance to shape processes and ways of working, making a real impact from day one.

Our vision is to be a Compliance Team of the Future, one that is process light and assurance heavy. That's where you come in.

What we are looking for

If you are highly organised, passionate about delivering outstanding service to our customers, and experienced in managing systems and databases with strong IT skills, we'd love to hear from you. In this role, you'll play a central part in tracking DMC works, along with jobs falling under Awaab's Law, while also supporting the coordination of cyclical maintenance programmes and remedial work helping to ensure North Star remains safe, compliant, and resilient.

We're looking for someone innovative, curious, and motivated to influence how we deliver compliance in smarter, more effective ways.

Equality, Diversity, and Inclusion

Different Together - At North Star, Equality, Diversity, and Inclusion are part of our DNA. Together, we continue to build a culture that encourages, supports, and celebrates difference. It fuels our innovation and connects us even closer to customers and communities.

We are keen to reflect the communities we serve and welcome applicants from a broad range of backgrounds and experience. We are committed to tackling issues of under representation in our staff team. As such we will guarantee an interview to any candidate who, has a disability, or considers themselves to be from an ethnic minority background and meets the essential criteria of the role.